Epic Integration

RevSpring does more for Epic clients to drive results, including proven improvements in financial performance and patient satisfaction. With the integration of PersonaPayTM, RevSpring now provides fully integrated, intelligence-driven payment capabilities for patients and provider staff members, without ever leaving Epic. RevSpring’s solutions make it easier for patients to fulfill their financial obligations and reduces customer inquiries through an analytically driven user interface embedded within the MyChart and Hyperspace environments. Our goal is to enhance the investments you made in Epic with powerful communications and payment solutions that fit your business.

Secure environment without requiring username and passwords

Clear payment options tailored to patient’s unique needs

Payment plans, electronic statement delivery, and payment preferences

Text-to-pay with one click from a stored card

Direct IVR integration with real-time updates of balances and patient demographics

Integrated Merchant Services for a complete payment solution

Real-time balance updates from Epic

Direct payment posting into Epic

More than 160 Epic clients trust RevSpring with their patient financial engagement and payment solutions.

End-to-End Full Revenue Cycle Engagement

At RevSpring, our goal is to flexibly enhance the investments you made in Epic with powerful communications and payment solutions that fit your business. Whether it’s full integration of PersonaPay or integration of a wide variety of other solutions, RevSpring applications within the App Orchard span more touchpoints across the patient financial journey. We offer a wide variety of integrated solutions to meet your business and technology needs. Other solutions include:

  • IVR Advantage™
    Designed to work within existing native Epic workflows to provide a more seamless payment experience 24/7
  • RevSpring Patient Payment Page
    Integrates to post patient payment directly into MyChart
  • MyChart Payments Powered by RevSpring
    Patients enter payment information directly into the RevSpring payment page, which integrates seamlessly with MyChart, so PCI data never passes through MyChart servers. Find the RevSpring Patient Payment Page on the Epic App Orchard.
  • Hyperspace Payments Powered by RevSpring
    The RevSpring device integration within Hyperspace allows your organization to make payments securely throughout Hyperspace on EMV and P2PE-compliant devices — greatly reducing the PCI scope for your organization while securing payment transactions. Find the RevSpring Credit Card EMV Device Integration on the Epic App Orchard.
  • Single Sign-On Integration to RevSpring Payment Portals
    For Epic clients who wish to support payments outside of MyChart and Hyperspace, RevSpring provides an award-winning self-service payment portal that has long been the industry’s most user-friendly option, resulting in high adoption.

RevSpring solutions for Epic include reporting and analytics tools that allow your organization to aggregate payment and transactional details from multiple sources, including sources outside of Epic. We also provide payment performance data so you can easily understand financial outcomes.

During this time of uncertainty, nothing is more important to us than the safety of our customers, patients, consumers, and employees.
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