Personalized Payment Experience
The way patients manage their financial obligations is constantly evolving. Patients not only want to interact online, they expect it. Offering more payment options makes you flexible. Offering the right payment options will enhance each patient’s experience with your brand, improve patient satisfaction, and boost your financial results.
RevSpring’s award-winning self-service payment portal has long been the industry’s most user-friendly option, resulting in high adoption. We take the patient financial experience to the next level, leveraging a deep understanding about each patient to personalize their experience. The dashboard suggests payment resolution and user experience options based on what we know about the patient for greater clarity and convenience and better results. The new Live Chat feature provides the convenience your patients want, while decreasing the time and cost of answering patient questions on the phone, allowing agents to address multiple patients simultaneously.