Enhance the Patient Experience with Smart Technology

Orthopedic practices face unique challenges around high denial and no-show rates, complex billing processes, staff burnout and the need for seamless patient communication. Our innovative solutions can streamline your operations, enhance patient satisfaction and ensure timely payments, freeing you to provide exceptional orthopedic care.

Personalized Patient Engagement
Keeps Them Coming Back

Personalized patient engagement is key to cultivating satisfied orthopedic patients. From the moment a referral is received through ensuring patients’ fulfill their financial responsibility, personalized and consistent patient messaging and calls to action should occur at each juncture.

RevSpring is uniquely positioned to be your single partner for every step in your patients’ journey. We can help you:

  • Identify the best pathway for intelligent, cohesive messaging early in the preservice process for each patient, while decreasing the administrative burden of patient engagement from the start.
  • Determine and use the best communication channels for each individual patient, which may include print, email, text, or phone—or some combination of these channels.
  • Harness insight from patients’ data to personalize the payment experience and drive better financial results.
  • Integrate patient engagement and payments information with your EHR as a record of truth.

“I liked that RevSpring put equal emphasis on our two greatest needs: patient intake and billing. The OCR solution, which reads cards and reduces registration errors, was very appealing. And we like the more efficient merchant arrangement RevSpring offers, which we hadn’t been able to put in place before. Shaving tenths of a percent off merchant fees is a lot of money.”

– Will Mowe, Executive Director
Rebound Orthopedics & Neurosurgery

Be Prepared for Every Patient

For orthopedic patients, dealing with pre-care activities—scheduling appointments, filling out forms, and researching costs—can be challenging. Help them navigate the challenges with solutions from RevSpring. Our solutions also help staff, who are freed to concentrate on more complex issues. Lighten everyone’s load with our automation and digital communication solutions, including:

Let Smart Technology Increase Your Financial Health

With streamlined patient responsibility payment processes, your practice can achieve optimal financial health. Enjoy a robust and consistent financial performance with these post-care solutions from RevSpring:

Propensity to Pay: Understand each individual patient’s ability and likelihood to pay their balance. Further optimize payment plan terms when necessary. If financial assistance is available, identify patients who qualify up-front.

Smart Statements: Tailor statement messaging, payment options and calls to action based on insight gained from intelligence. Take advantage of our state-of-the art print facilities or offer eStatements for patients who are more likely to respond to digital communication.

Payment Tools for Patients and Staff: From easy-to-use online payment portals to text-to-pay or Interactive Voice Response (IVR) technology, increase collections and reduce time to payment with the most effective tools.

Merchant Services: Close the loop on any RevSpring orchestrated payment with payment processing and reconciliation. Competitive rates and elimination of manual reconciliation are among the reasons why orthopedic practices across the country are making the switch to RevSpring.

RevSpring Solutions Propel Your Orthopedic Practice Forward

RevSpring offers all the solutions and know-how needed to create seamless patient engagement. Let us help you improve every patient’s journey, including their payment experience. Doing so will increase their satisfaction, loyalty and trust with us.