Welcome to Your Innovation Corner

As the healthcare financial industry leader, we don’t just describe industry trends—we shape them. Leading change takes vision, empathy and smart, ever-evolving technology. What drives our innovation pipeline? Where is the industry headed? Bookmark this page, or subscribe via RSS, to stay on the frontlines of transformative industry-leading innovation.

All | Administrative Engagement | Clinical Engagement | Financial Engagement
Compliance | OmniChannel | Patient Engagement | Payment | Print

Five Top Trends Impacting Dental

Payment:
10 Consumer Strategies Patients Expect Now

Webinars:
In Your Patients’ Shoes Webinar

Interoperability by Design

White Papers:
In Your Patients’ Shoes

White Papers:
Ten Ways COVID Will Transform Your Revenue Cycle

Conversations with a Customer: Texas-Based Health System

Payment:
Infographic: Transform Orthopaedic Patient Engagement

Webinars:
Meet Price Transparency Expectations

White Papers:
Bright Ideas: Precise Patient Engagement

Payment:
Infographic: Untether with Deviceless Payments

Payment:
Bright Ideas: Patient-Centric Payment Solutions

Payment:
Settlement-based Reconciliation Infographic

Eliminate Confusion with One Payment Experience for One Patient: Podcast

Uncomplicate the Patient Experience

Customer Stories:
New Hampshire Hospital Association Customer Story

Conversations with a Customer: OhioHealth

Key Predictions for Patient Engagement

Conversations with a Customer: Coffeyville Regional Medical Center

Analytics Dashboard Infographic

5 Solutions for Your COVID-19 Vaccine Rollout

Webinars:
5 Actionable Tactics to Increase Yield & Balance Costs in 2021

12 Myths Debunked: How to Use Financial Assistance Scores to Determine Patient Financial Ability

Webinars:
2021 Virtual Summit: Houston Methodist

Webinars:
2021 Virtual Summit: Ask the Experts

Webinars:
2021 Virtual Summit: Smart Data Analytics

Webinars:
2021 Virtual Summit: OhioHealth

Webinars:
2021 Virtual Summit: Digital Doorways

Payment:
Memorial Health System Testimonial

Webinars:
Digital Payment Strategies that Transform Self-Pay Performance Webinar

Webinars:
4 Analytic Approaches to Help Navigate An Uncertain Future In Patient Payments Webinar

Leveraging Patient Transparency to Foster Financial Health for Patients and Providers – Podcast

White Papers:
Ten Ways COVID Will Transform Your Revenue Cycle

Webinars:
Matching Patient Expectations with the Digital Experience – Podcast

Webinars:
Building Patient Trust with Price Transparency & Estimation Webinar

White Papers:
Smart Data Analytics Drives Successful Revenue Management

Customer Stories:
Broadlawns Medical Center Customer Story

Customer Stories:
Memorial Health System Customer Story

White Papers:
Digital Doorways: Passageway to a Better Patient and Provider Experience

White Papers:
How to Bridge the Patient Digital Experience Gap in Healthcare

Webinars:
Find Hidden Cost Savings With Every Patient Payment Webinar

White Papers:
Patient Engagement Digital Solutions Keep DSOs Smiling

White Papers:
A Commitment to Healthcare Financial Data Security

White Papers:
Patients Are People, Too

White Papers:
Timely, Transparent, and True

Webinars:
Three Payment Strategy Pillars Webinar

Webinars:
Move Toward an OmniChannel Approach Webinar

Webinars:
Surprising Patient Billing Survey Results

Webinars:
Fit the Payment to the Patient Webinar

Customer Stories:
NorthShore Customer Story

Customer Stories:
Not-for-Profit Midwest Health System Customer Story

Customer Stories:
UPMC Customer Story

Customer Stories:
Leading with Digital Customer Story

Customer Stories:
Hallmark Health Customer Story

Customer Stories:
Morris Hospital Customer Story

White Papers:
Five Tips to Digitally Transform Your Patient Financial Engagement Strategy

White Papers:
Patients Are Living in a Digital World, But Are Providers?

White Papers:
The Power of OmniChannel: Control Costs & Improve the Patient Experience

White Papers:
I Am More Than My Balance

White Papers:
Innovation in a Time of Crisis

Customer Stories:
Community Health Customer Story

White Papers:
Patient Financial Experience Report

Webinars:
Patient Engagement Amidst COVID-19 Webinar

Customer Stories:
Midwestern Healthcare Organization Customer Story

Customer Stories:
CMBS Customer Story

Customer Stories:
UW Health Customer Story