Welcome to Your Innovation Corner

As the healthcare financial industry leader, we don’t just describe industry trends—we shape them. Leading change takes vision, empathy and smart, ever-evolving technology. What drives our innovation pipeline? Where is the industry headed? Bookmark this page, or subscribe via RSS, to stay on the frontlines of transformative industry-leading innovation.

All Resources | Customer Stories | White Papers | Webinars
Payment:
 Five Surprising Ways Work Queues Can Drive Meaningful Results
The Digital Imperative – Ep 1
Five Top Trends Impacting Dental
Payment:
 10 Consumer Strategies Patients Expect Now
Webinars:
 In Your Patients’ Shoes Webinar
Interoperability by Design
White Papers:
 In Your Patients’ Shoes
White Papers:
 Ten Ways COVID Will Transform Your Revenue Cycle
Conversations with a Customer: Texas-Based Health System
Payment:
 Infographic: Transform Orthopaedic Patient Engagement
Webinars:
 Meet Price Transparency Expectations
White Papers:
 Bright Ideas: Precise Patient Engagement
Payment:
 Infographic: Untether with Deviceless Payments
Payment:
 Bright Ideas: Patient-Centric Payment Solutions
Payment:
 Settlement-based Reconciliation Infographic
Eliminate Confusion with One Payment Experience for One Patient: Podcast
Uncomplicate the Patient Experience
Customer Stories:
 New Hampshire Hospital Association Customer Story
Conversations with a Customer: OhioHealth
Key Predictions for Patient Engagement
Conversations with a Customer: Coffeyville Regional Medical Center
Analytics Dashboard Infographic
5 Solutions for Your COVID-19 Vaccine Rollout
Webinars:
 5 Actionable Tactics to Increase Yield & Balance Costs in 2021
12 Myths Debunked: How to Use Financial Assistance Scores to Determine Patient Financial Ability
Webinars:
 2021 Virtual Summit: Houston Methodist
Webinars:
 2021 Virtual Summit: Ask the Experts
Webinars:
 2021 Virtual Summit: Smart Data Analytics
Webinars:
 2021 Virtual Summit: OhioHealth
Webinars:
 2021 Virtual Summit: Digital Doorways
Payment:
 Memorial Health System Testimonial
Webinars:
 Digital Payment Strategies that Transform Self-Pay Performance Webinar
Webinars:
 4 Analytic Approaches to Help Navigate An Uncertain Future In Patient Payments Webinar
Leveraging Patient Transparency to Foster Financial Health for Patients and Providers – Podcast
White Papers:
 Ten Ways COVID Will Transform Your Revenue Cycle
Webinars:
 Matching Patient Expectations with the Digital Experience – Podcast
Webinars:
 Building Patient Trust with Price Transparency & Estimation Webinar
White Papers:
 Smart Data Analytics Drives Successful Revenue Management
Customer Stories:
 Broadlawns Medical Center Customer Story
Customer Stories:
 Memorial Health System Customer Story
White Papers:
 Digital Doorways: Passageway to a Better Patient and Provider Experience
White Papers:
 How to Bridge the Patient Digital Experience Gap in Healthcare
Webinars:
 Find Hidden Cost Savings With Every Patient Payment Webinar
White Papers:
 Patient Engagement Digital Solutions Keep DSOs Smiling
White Papers:
 A Commitment to Healthcare Financial Data Security
White Papers:
 Patients Are People, Too
White Papers:
 Timely, Transparent, and True
Webinars:
 Three Payment Strategy Pillars Webinar
Webinars:
 Move Toward an OmniChannel Approach Webinar
Webinars:
 Surprising Patient Billing Survey Results
Webinars:
 Fit the Payment to the Patient Webinar
Customer Stories:
 NorthShore Customer Story
Customer Stories:
 Not-for-Profit Midwest Health System Customer Story
Customer Stories:
 UPMC Customer Story
Customer Stories:
 Leading with Digital Customer Story
Customer Stories:
 Hallmark Health Customer Story
Customer Stories:
 Morris Hospital Customer Story
White Papers:
 Five Tips to Digitally Transform Your Patient Financial Engagement Strategy
White Papers:
 Patients Are Living in a Digital World, But Are Providers?
White Papers:
 The Power of OmniChannel: Control Costs & Improve the Patient Experience
White Papers:
 I Am More Than My Balance
White Papers:
 Innovation in a Time of Crisis
Customer Stories:
 Community Health Customer Story
White Papers:
 Patient Financial Experience Report
Webinars:
 Patient Engagement Amidst COVID-19 Webinar
Customer Stories:
 Midwestern Healthcare Organization Customer Story
Customer Stories:
 CMBS Customer Story
Customer Stories:
 UW Health Customer Story

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