Mitigating Payment Risk

…IVR platform or reaching out in-person to an agent a more comfortable option. Yet no matter which route, when it comes to sharing sensitive data, all consumers demand safety and…

Make Engagement Effortless to Truly Delight Patients

…journey. The first guidepost is communication that resonates with patients. Messages should be clear, consistent and accurate, regardless of where they originate from within your organization. Communication should provide easy…

Data Analytics: The Truth and Consequences

…consequences you desire, smart communications based on analytics must be a high priority. This means patient communications composed of messages that resonate—and are delivered in the most appropriate way for…

RevSpring Adds Assisted Payments Feature to PersonaPay CSR Portal

…of digital patient engagement analytics, communications, and payments platforms, including merchant services with full settlement reconciliation, offers healthcare providers with a comprehensive patient communications and payments experience. IVR Assisted Payments…

What Matters Now: Engagement Everywhere

…lies behind Engagement Everywhere, which delivers powerful ROI benefits. In healthcare, Engagement Everywhere means highly personalized communication delivered in ways that patients prefer at every touchpoint in the healthcare experience….