When a financial obligation is the result of a medical encounter, the stakes are high. Healthcare providers can no longer apply static billing and payment technology to a diverse patient population and expect optimal results.
Introducing eVoke™ for Health Systems
The eVoke™ engagement platform leverages patient data and predictive analysis to automatically match financial conversations and payment options to each patient. With eVoke, the patient financial experience is intuitive across all touchpoints. When the right financial path is clear, it leads to greater patient satisfaction and the best financial outcomes.
Match Your Unique Goals and Objectives with eVoke Bundles
Effective patient engagement begins with billing communications that are easy to understand. Our printed and electronic patient statements are essential tools from the eVoke outbound engagement suite that drive patient engagement and inspire action — whether it’s making a payment or online patient portal adoption.
Combined with intuitive payment options and proactive outbound payment reminders, our Engage bundle improves financial engagement and captures the Voice of the Patient with online surveys.
No two patients are alike. Vu™, our intelligent, behavioral analytics engine leverages patient data to automatically match financial conversations to each patient’s unique need.
This bundle is ideal for health systems looking for a strategic solution to increase payments, reduce costs, and improve the patient experience.
Patients expect a consistent financial experience. With the eVoke Optimize bundle, we help you engage patients based on their unique needs and preferences, and deliver a connected patient experience across all touch points — from pre-service to post-service.
The Optimize bundle improves appointment adherence, eliminates billing surprises, boosts satisfaction, and strengthens relationships with your patients through consistent and proactive engagement.
With RevSpring, the patient financial experience is intuitive, proactive, empathetic, connected, and consistent. The result is better financial outcomes and a better experience for you and for your patients.
Empowered Patients, Powerful Payments
When patients pay electronically, everyone wins. Learn about our comprehensive Merchant Payment Services for hospitals and health systems.
Demonstrate Empathy, Safeguard Loyalty
Patients have many options for medical care, which is why a positive financial experience is critical. Demonstrate empathy and safeguard loyalty with RevSpring Voice of the Patient surveys.
Improving Patient Satisfaction with Electronic Billing
One of the most influential things providers can do is bring speed and security to their billing and collection processes. James Green, a national partner with Advisory Board’s revenue cycle management division, recommended healthcare organizations implement a revenue cycle workflow that includes multiple ways for patients to pay their bills.
Health System Customers
Practice Management Systems
Leverage our long-standing partnerships with leading software providers and deep integrations with best-in-breed technologies in the healthcare industry. We partner with nearly every major software provider to improve your workflows by offering constant information availability in your systems and enabling automated business rules.