Personalized payment solutions are an integral part of the patient experience, which includes payment methods and options for the patient to self-pay; resources for billing staff to provide payment support…
RevSpring's 2019 Patient Billing Survey set out to examine how patients' perceptions toward healthcare billing has evolved, what channels were being used to review and pay their medical bills, and…
2020 is the year in which healthcare organizations must evolve from print-only financial communications and fragmented multi-channel systems. Omni-channel provides a superior patient experience that centralizes print and digital communication…
Figuring out the best way to support your patients can be complex, but this webinar will help you cover the essentials and get you back on the path to increased cashflows…
Health systems face multiple challenges due to the vast amounts of data contained in electronic medical records and billing systems. So what does that mean to your revenue cycle? Fill…
Do you have a general idea of how much you lost to denied claims last quarter? What about which direction that number is trending? If not (and honestly even if…
We have become a society that’s easily distracted. The average consumer is exposed to up to 10,000 brand messages a day. A recent study by Time Warner found that consumers…
As Millennials begin to surpass Baby Boomers as the nation’s largest living adult generation, they are bringing big changes to the way receivables are managed. A report by Price Waterhouse…
Poor data quality has become a critical issue for organizations, affecting the way they do business and their bottom lines. Gartner’s research on data quality found that in 2017, poor…
Today’s consumer wants to do business virtually. According to a Gartner study, by 2020, consumers will manage 85 percent of their relationship with a company without interacting with a human.…
