October 11, 2023

RevSpring and Availity Partner to Offer RevSpring’s Staff-Assisted Payment Services as Part of Availity Essentials Multi-Payer Platform

Providers gain access to RevSpring’s Merchant and Automated Reconciliation Services for an integrated full-service solution

Nashville, Tenn. (October 10, 2023)—RevSpring, the leading provider of healthcare engagement and payment solutions, today announced a new partnership to integrate RevSpring’s market-leading, staff-assisted payment and merchant services into Availity Essentials, the flagship multi-payer platform of the nation’s largest real-time health information network.

RevSpring’s solutions make it efficient for providers to accept payments and process voided transactions and refunds, all within Essentials. This improves the overall patient experience while making it more efficient for providers’ staff to process and reconcile payments. Merchant services from RevSpring, including automated reconciliation, cut manual reconciliation time in half and typically save healthcare providers between 5-10% on processing fees.

“We are delighted to partner with Availity. Together, we afford providers added value within Availity’s robust Essentials network,” said RevSpring CEO Scott MacKenzie. “RevSpring’s state-of-the-art technology will help ensure Availity’s customers remain highly competitive as they take and process billions of financial transactions in the most streamlined and efficient way possible.”

“With this Availity-RevSpring collaboration, our national network of providers can now access sophisticated payment and merchant services solutions from within the Availity platform for a more efficient experience,” said Availity CEO Russ Thomas.

Other key features of RevSpring’s payment and merchant services include:

  • Simplified and streamlined underwriting, which eliminates the need for multiple vendors to process patient payments and related merchant services.
  • Applicable payment devices for staff.
  • Digital payment receipts sent via text and/or email.

RevSpring and Availity share a strong commitment to collaboration that provides a better, more robust, and easier overall provider and patient payment experience.

About Availity
Availity is the trusted partner for organizations seeking to realize the greatest value from clinical, administrative, and financial data. Positioned at the nexus of provider, health plan and consumer information, Availity develops scalable, innovative solutions for healthcare data acquisition, standardization, transparency, automation and exchange among health plans, providers, and technology partners. As one of the nation’s largest health information networks, Availity facilitates billions of clinical, administrative, and financial transactions annually. Its suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment. For more information about Availity, please visit availity.com or call 1.800.AVAILITY (282.4548). Follow Availity on LinkedIn and Twitter.

About RevSpring
RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. The company has built the industry’s most comprehensive and impactful patient engagement suite, spanning the clinical, operational and payment experience. RevSpring’s OmniChannel communications and payment solutions are backed by behavior analysis, propensity-to-pay scoring, contextual messaging and user experience best practices. Using proprietary data analytics to tailor the engagement from preservice to post-service, RevSpring improves the patient experience and outcomes for providers, members and patients. To learn more, visit revspringinc.com/healthcare. Follow RevSpring on LinkedIn and Twitter.

Contact:
Kristen Jacobsen
RevSpring, Inc
763.923.5280
kjacobsen@revspringinc.com

Matt Schlossberg
Availity, LLC
904.538.5661
matt.schlossberg@availity.com