January 5, 2023

RevSpring and Azalea Health Partner to Integrate RevSpring’s PersonaPay™ and Azalea Portal Experiences to Increase Patient Convenience and Payments

Providers also gain access to RevSpring’s Billing Engagement and Merchant Services for a full-service solution

Nashville, Tenn. (Jan. 5, 2023)—RevSpring, the leading provider of healthcare engagement and payment solutions, today announced an extensive new partnership with Azalea Health, the leading provider of cloud-based healthcare IT solutions and services for community-based healthcare providers and patients, which fully integrates Azalea Health’s platform with RevSpring’s market leading PersonaPay™ patient payments portal, merchant services and billing engagement solutions. Azalea Health now offers its providers a full-service solution to drive increased patient satisfaction, reduced administrative work, and faster and more efficient patient payments and processing.

Azalea Health customers automatically benefit from RevSpring’s industry leading billing engagement services for patient statements as part of RevSpring’s new preferred vendor status with Azalea, as well as automated inbound payments using Interactive Voice Response (IVR) and Text-to-Pay, which allows patients to pay anywhere from their phone with just a few clicks.

“This new partnership provides an important expansion of RevSpring’s mission to deliver more value to providers and their patients,” said RevSpring CEO Scott MacKenzie. “We are delighted to collaborate with a company that shares our commitment to patient satisfaction, state-of-the-art technology and the reduction of administrative hassles.”

“Azalea’s provider-first platform will now further maximize positive outcomes for patients and providers,” said Azalea Health CEO Baha Zeidan. “Thanks to this comprehensive collaboration with RevSpring, our growing network of providers and their patients gain access to the most sophisticated technology solutions available today. Best of all, this streamlined and integrated solution is full-service and allows our customers and their patients to remain in the Azalea platform for ultimate convenience and a better overall experience.”

Other key features of PersonaPay and its Merchant Services include:

  • Automated settlement-based reconciliation that cuts manual reconciliation time in half
  • Simplified and streamlined underwriting, which eliminates the need for multiple vendors to process patient payments and related merchant services
  • Personalized payment plans to fit each patient’s needs
  • Deviceless Payments to allow customer service and front-line staff to securely take payments over the phone and in person without any access to private patient credit card or banking information
  • A wide array of payment methods, including Apple Pay® and Google Pay™

RevSpring and Azalea Health share a strong commitment to collaboration that provides a better, more robust and easier overall patient engagement experience.

About Azalea Health
Azalea Health is changing the way IT platforms connect community-based healthcare providers and patients across the lifecycle of care. Offering a 100% cloud-based integrated solution, Azalea delivers electronic health records and revenue cycle management designed for rural and community practices and hospitals. Quick to deploy and intuitive to use, Azalea solutions ensure better care coordination and communication—enabling better outcomes and a meaningful competitive advance. For more information, visit AzaleaHealth.com.

About RevSpring
RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. The company has built the industry’s most comprehensive and impactful patient engagement suite, spanning the clinical, operational and payment experience. RevSpring’s OmniChannel communications and payment solutions are backed by behavior analysis, propensity-to-pay scoring, contextual messaging, and user experience best practices. Using proprietary data analytics to tailor the engagement from preservice to post-service, RevSpring improves the patient experience and outcomes for providers, members and patients. To learn more, visit revspringinc.com/healthcare.

Kristen Jacobsen

Kellie Kennedy
The Harbinger Group