September 1, 2020
Livonia, Mich. (September 1, 2020) – RevSpring, the leading provider of patient engagement and payment solutions, and AccessOne, the KLAS category-leading solution provider in the patient financing industry, have joined forces to expand patient payment options presented within RevSpring’s PersonaPayTM Payment Portal. Leveraging RevSpring’s predictive analytics, healthcare providers now can automatically present financing options to patients in need thanks to an integration between PersonaPay and financing solutions from AccessOne.
AccessOne is a current RevSpring client and leading solution provider in the patient financial industry that delivers proprietary, technology-enabled patient financing products designed to reach consumers in need of additional help to manage their healthcare costs.
The integration provides a seamless technology bridge that quickly connects patients with needed resources, increasing collections and reducing the risk of bad debt for providers while providing all patients with access to a variety of affordable payment options. The new option further expands the personalized pay in full, payment plan, and financial assistance/charity outcomes already presented in PersonaPay.
“We are very excited to expand our relationship with RevSpring,” said Mark Spinner, CEO of AccessOne. “With our seamless integration into PersonaPay, healthcare providers who partner with AccessOne and RevSpring can benefit from an automated set of user experiences to streamline their teams’ workflow in supporting patients in need.”
The offer includes productivity tools both for staff and for patient self-service and is designed to make it easy to get patients connected with financing alternatives early in their financial engagement journey. This in turn leads to higher patient satisfaction and cash collections with fewer negative patient outcomes in bad debt scenarios.
“In this time of financial uncertainty, RevSpring is doubly committed to providing an empathetic payment pathway for all patients,” said Casey Williams, RevSpring senior vice president of payment applications. “We especially hope to increase credit access and better financial outcomes for those patients who are not able to meet their financial obligations within the framework of a healthcare provider’s current collection policies.”
RevSpring leads the market in financial communications and payment solutions that inspire patients to participate in and pay for their healthcare. The company has built the industry’s most comprehensive and impactful suite of patient engagement, OmniChannel communications and payment solutions backed by behavior analysis, propensity-to-pay scoring, contextual messaging, and user experience best practices. Using proprietary data analytics to tailor the engagement from pre-service to post-service, we improve the financial experience and outcomes for providers and their patients. To learn more, visit revspringinc.com/healthcare.
AccessOne is a leading provider of flexible, co-branded patient financing solutions. We were recently ranked #1 in Patient Financing and awarded Category Leader by KLAS Research. Founded by providers, our solution provides a consumer-focused experience which drives high patient satisfaction for our clients. We have helped over one million consumers afford out-of-pocket medical expenses for health systems nationwide. We offer the most comprehensive platform in the industry with funding models that help more providers and programs that reach more patients. All patients qualify for our program with no credit reporting or negative outcomes. To learn more, visit accessonemedcard.com and connect with us on LinkedIn.