December 9, 2019
Digital communications and an omni-channel approach are the necessary components in providing a patient-centric financial experience, and most providers already understand the need to have a digital communication strategy in place. However, some are discovering that sending digital financial reminders and messages is often easier said than done.
RevSpring recently spoke with providers at Becker’s 5th Annual Health IT + Revenue Cycle Conference in Chicago about the digital strategies they are facing, and here is what a few had to say:
To read more about other hurdles providers are facing when it comes to filling the gaps in their patient engagement and how to overcome these digital challenges, click to read this Becker’s Hospital Review article.