December 16, 2024

Increase Patient Ease with Modern Data Collection Practices

Product Highlight: Forms Blast

Patients crave convenience and, for many, that means interacting digitally. Give your patients a digital solution for providing information to improve their experience and demonstrate you understand them. Digital information gathering not only pleases patients, it offers an automated and secure method for automatically receiving information and integrating it into your host system without staff involvement.

Healthcare organizations gather data at different phases of the patient journey to provide care, process claims and collect payment. Problems with paper forms, outbound phone calls and staffing issues can lead to higher costs, increased workloads, data entry errors, delayed payments, patient frustration and a lack of reporting and tracking.

Modern data collection is a major step forward for healthcare organizations. It efficiently replaces old-fashion manual outreach with its attendant higher operational costs, data errors and delays. Digital forms also liberate patients from the time-consuming hassle of filling out paperwork by hand.

Remove Friction, Reduce Costs

Forms Blast™, new from RevSpring, is an intelligence-driven campaign solution. Omnichannel outreach is combined with dynamic digital forms to efficiently collect information. Thanks to this omnichannel approach, OCR technology and a secure, HIPAA-compliant portal to capture sensitive information, patients can provide personal information quickly, safely and conveniently. Not only does Forms Blast enable a superior patient experience, it drives improved financial outcomes for providers.

Empower your organization by strategically communicating with large groups of patients or consumers. With Forms Blast, you accelerate business workflows, reduce costs and remove friction from the patient experience.

Manual processes are eliminated in patient outreach campaigns fueled by Forms Blast, leading to a higher degree of data accuracy. Forms often are completed within two days of sending a digital message, which accelerates your organization’s business processes such as insurance submissions and appeals. Customers using Forms Blast see an average completion rate of 35% through just digital outreach, freeing up staff to focus on other priorities.

You’ll also improve patient communication with Forms Blast. Campaigns are responsive to patient behavior and send reminders to encourage patients to provide required information. And forms are pre-populated with known information to save time for busy patients.