September 8, 2025
3 Strategies to Maximize the Value of Your EHR Strategy
Choosing the right technology partners is one of the most important decisions healthcare organizations make, especially when your core operations depend on your chosen EHR solution. Your EHR should be the source of truth. While many vendors promise integration, not all connections are created equal. The difference between a surface-level interface and a truly embedded experience can impact everything from patient satisfaction to payment performance.
If you’re evaluating new partners to extend or enhance your EHR environment, here are three essential tips to guide your decision.
1) Look for Vendors with Proven Integration Strategies
Many solutions may claim to be compatible, but compatibility alone doesn’t guarantee a seamless experience. True integration means workflows remain within the EHR system, data stays consistent, and staff don’t need to transition between systems to complete essential tasks. A good example of this—organizations who use RevSpring’s Embedded Payment Page enable patients to have a quick and simple payment experience directly within MyChart®.
This is especially important because 94% of hospitals report that seamless integration between EHRs and third-party solutions is a top priority when selecting new technology. Choosing vendors with a proven track record in EHR integration best practices reduces the risk of errors, manual workarounds, staff frustration while also minimizing disjointed patient experiences.
Ask vendors to demonstrate exactly how their product connects to the EHR:
Example:
- Is the experience embedded directly in your EHR?
- Does data automatically sync without manual reconciliation and in real-time?
- Do they follow integration blueprints and best practices?
- Is there a proven implementation strategy in place?
Solutions that can answer “yes” to all four will save your team time, reduce errors, and create a smoother experience for patients.
2) Prioritize Partners with Deep Healthcare Expertise
Integrating technology is only half the equation. The other half is understanding the realities of healthcare operations, how patients engage, how payments flow, how regulations impact workflows, and of course, how to collect more revenue faster, with less work.
When you choose a partner with decades of experience in healthcare financial engagement, you gain:
- Insights into patient payment behavior
- Proven best practices that improve yield
- Confidence that solutions were built for the healthcare environment—not just adapted to it
Experienced partners help you avoid the pitfalls of generic tools that don’t fully align with patient and staff expectations.
3) Choose Solutions That Enhance Your EHR Investment
Your EHR platform is a major investment in patient care, operational excellence, and innovation. Any third-party solution you bring in should make that investment work harder for you, not add complexity or move processes outside your system. Choose vendors who invest in understanding your chosen EHR solution and vendors who truly care about impactful and intentional integration. Vendors should prioritize workflow goals and align with current capabilities and EHR roadmaps. Then—use that insight to address gaps while enhancing the experience for both patients and staff.
The most impactful vendors:
- Integrate directly into the EHR to augment and enhance workflows
- Enhance core EHR functionality rather than duplicate or attempt to replace it
- Maintain chosen EHRs as the single source of truth for patient and financial data
This approach creates a unified experience that benefits everyone, your team, your patients, and your bottom line.
Ready to strengthen your Epic environment?
At RevSpring, we believe integration should do more than check a box, it should elevate the experience for every stakeholder. As the first app with Epic’s Toolbox designation for Embedded Payment Page, we are actively deepening our understanding of Epic and continuously aligning with their best practices
If you’re exploring ways to compliment your Epic investment, let’s connect. We’d love to show you what’s possible when integration goes deeper. You can find RevSpring Embedded Payment Page in Toolbox on Epic Showroom.
Epic and MyChart are registered trademarks of Epic Systems Corporation.
