RevSpring, Inc.
1131 4th Avenue S
Ste 330
Nashville, TN 37210
866-310-8001
RevSpring, Inc. and its affiliates and agents (collectively, “RevSpring,” “we” or “us”) are concerned about protecting your privacy. We understand your concerns with regard to how information about you is used and shared, and we appreciate your trust that we will do so reasonably. This notice (this “Privacy Policy”) describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy is incorporated into and is a part of the Terms of Use of the RevSpring website (www.revspringinc.com) and all other websites of RevSpring with authorized links to this policy, or any related customer portal or replacement site (the “Site”). Please note that RevSpring’s practices with respect to data collected and used by it in connection with the Site and RevSpring products and services available or enabled via the Site are governed by this Privacy Policy (as amended from time to time), and not the privacy policy in effect at the time the data was collected. This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or products and services not available or enabled via the Site. We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Use. By accessing and using the Site, you agree that you have read and understand this Privacy Policy, and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.
We may collect certain identifying information from or about you in connection with your use of or submissions to the Site (collectively, the “Collected Information”). For example, if you request information from us through the Site, you may submit your name and contact information, such as your email address, mailing address, or telephone number, to us. If you access your account or pay your bill through the Site, you may also provide information like your account number, credit card information, and bank account information. If you inquire about or apply for a job with us through the Site, you may provide us with information such as your educational background, employment history, or overall compensation. If you wish to subscribe to a newsletter we offer or to a mailing list that we maintain, we will collect from you contact information necessary to send the newsletter or other information to you. This is usually limited to your e-mail address, but may include other information.
We sometimes supplement the information we receive from you with other information we receive from third party sources, such as credit card issuers or clearinghouses.
In addition, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the mode of communication by which such correspondence was made. This information helps us to improve the Site and the online media, content, materials, opportunities, and services that we feature or describe on the Site, and to more effectively and efficiently respond to both current and future inquiries.
As with many other websites, the Web servers used to operate the Site may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. For security reasons and to confirm the integrity of our data, RevSpring may combine components of this data with other sources of information which may identify you. Unless otherwise described in this Privacy Policy or our Terms of Use, such identifying information will be used solely for our internal business purposes. In addition, the information we collect may reveal such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you accessed on the Site or immediately prior to visiting the Site, and the length of time you spent at the Site. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregate, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Site and the online media, content, materials, opportunities, and services that we describe or make available on the Site.
Our Site may at any time, in our discretion, use “cookies” to help us recognize visitors when they return to the Site or as they move among the different portions of the Site. We may also use flash cookies on our web site to enhance your online experience. By themselves, flash cookies cannot access or remember your email address or other personal information unless you provide the information on this Site. Most or all browsers permit you to disable or reject cookies. You can do this by setting the preferences in the browser. Use the “help” feature of your browser to obtain more information about refusing cookies. If you set the browser you use to reject cookies, you can use the Site, but you may not be able to use the full functionality of the Site or it may take additional time to utilize such functionality. One or more of the organizations with which we do business, or to which we provide links from a site, may also use cookies. We have no control over such organizations’ uses of cookies and users should review the privacy policies of such organizations to determine the uses such organizations make of cookies.
This Site is intended for adult use only. We do not knowingly or intentionally collect personal or identifying information from persons under the age of 18. If you are under 18 years of age, you must use our Site only with the involvement of a parent or guardian. If you are under the age of 18 and have already provided personally identifiable information through the Site, please have your parent or guardian contact us immediately using the information below so that we can remove such information from our files.
In addition to the uses mentioned or described above, or otherwise described in our Terms of Use, we use the information that you submit to us to accomplish the purpose for which it was submitted. For example, if you submit your credit card or ACH information to make a payment on your account, we will use that information to make that payment. We may also use the information that we collect from or about you to analyze and improve the content, features, materials and opportunities that we make available on the Site, to notify you of changes made to the Site or new opportunities made available on or through the Site, to evaluate your needs and customize the Site content delivered to you according to those needs, to send you promotional materials that you request from us, and for other legitimate and lawful business purposes. If you contact us for support or assistance, we may use information that you provide or that we collect about you or your system for purposes such as verifying whether your system meets the minimum requirements needed to use the Site and our various services.
We may also send to you updates and service announcements about the Site. You may not un-subscribe or opt not to receive such announcements because such announcements contain important information about the services offered through the Site.
In addition to the uses mentioned or described above, or otherwise described in our Terms of Use, in the course of conducting our business, we may, as appropriate, transfer Collected Information, whether solicited or unsolicited, to our affiliate offices throughout the world, catalog and add such Collected Information to our databases, and transmit such Collected Information to our affiliates and contractors and, to the extent necessary to accomplish the purpose for which information was submitted, to other third parties (e.g., to the relevant financial institutions in making payments).
We may from time to time utilize a number of trusted business and marketing partners in delivering the online media, content, materials, and opportunities available on or through the Site to you. While we use good faith efforts to verify that such business and marketing partners promote products and services of interest to site users, we cannot, and do not, endorse such partners or their products or services unless we expressly state otherwise. If you wish us to refrain from providing your personally identifiable information in this manner, please see the opt-out information and contact information provided below. To the extent necessary for purposes of communicating with you or fulfilling your requests for our products or services, or your subscriptions to such media, content, and materials, we may share information about you with these business partners. We may also produce reports on Site traffic or usage patterns and share these reports with our business partners and others, but the information contained in these reports is anonymous and does not allow identification of any specific individual. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose information about you if we become subject to a subpoena or court order, or if we are otherwise legally required to disclose information. We may also use and disclose information about you to establish or exercise our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
For the purposes of any applicable law regarding notification of persons whose personal information was, or is reasonably believed to have been, acquired by an unauthorized person, our information security policy provides that any required notification may, where permitted by law, be made by the use of e-mail, telephone, fax, mail (including a notice printed in an available area of a bill or statement) or posting a notice on the Site. The specific means used is up to us and we will use our judgment based on the circumstances. Where any notice is to be sent to a specific address or number (such as e-mail address, physical address, telephone number, etc.), we will use the latest available address in our records. EXCEPT TO THE EXTENT PROHIBITED BY LAW, YOU AGREE TO THIS MEANS OF NOTIFICATION.
As RevSpring continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be, one of the transferred business assets.
When corresponding with RevSpring or our representatives, or when making a request for information or otherwise interacting with RevSpring or others through the Site, you choose what information to supply, what questions to pose and comments to make, whether you wish to receive further information, and by what method of communication such information should be delivered. Please take care to share only such information as is needed or that you believe is appropriate.
If your personal information changes, if you have reason to believe that your personal information as we maintain it is incorrect, or if you no longer desire service, you may contact us using the contact information below and we will accommodate all reasonable requests for such changes.
Users who no longer wish to receive newsletters or promotional materials or have their information provided to third parties may opt to not receive such communications or have information shared by contacting us using the information below. We will comply with such requests as soon as is commercially practicable. Such compliance may involve batch processing and other processes that take 30 days or longer. If you opt not to receive such communications or allow us to share your information and then give your personal information to us again using the Site or under other circumstances that permit us to use your information, we will regard your opt-out as rescinded.
In most cases, it is impractical for use to stop any other party to whom we have supplied your information from continuing to use the information and opting out will usually not stop others to whom we have provided your information from continuing to use it.
To change your preference with regard to the way your information is treated, send an email to the contact information provided below.
We will use commercially reasonable efforts to timely make any changes you request. Many such changes are accomplished using batch processing (i.e. collecting a number of similar change requests and making all such changes at once), so the changes may not be immediately effective. If you require an immediate change to your personally identifiable information and are unable to make such a change using the available Site resources, please contact us.
If you (a) wish to begin or end receipt of newsletters or promotional information (b) wish to update your user information, or (c) wish to opt in or out of any other service offered through the Site, please contact our technical personnel using the contact information below. Please be sure to include your name and your user name (if applicable), but do not include any information regarding your password(s), if any.
RevSpring takes commercially reasonable measures to secure and protect information transmitted or stored on the Site and transmitted to and from the Site. Nevertheless, no security system is impenetrable. We cannot and do not guarantee that information that users of the Site may happen to transmit or otherwise supply, or that any communications or any electronic commerce conducted on or through the Site, is or will be totally secure. You agree to immediately notify us of any breach of Site security, this Privacy Policy or the Terms of Use of which you become aware.
The California Consumer Privacy Act (CCPA) gives some California residents the power to request we delete their personal information. Click here to submit a request.
For your convenience, some hyperlinks may be posted on the Site that link to other websites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that we do not own or control. We encourage you to seek out and read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a website that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked site. You should read that site’s privacy policies to understand how personal information that is collected about you is used and protected.
From time to time, we may change our privacy practices, and this Privacy Policy, because of changes in relevant and applicable legal or regulatory requirements, our business practices, or in our attempts to better serve your needs and those of our other customers. Notice of such changes to our privacy practices will be given in the manner described in the Terms of Use and a revised Privacy Policy will be posted on the Site.
Please direct questions around security and privacy activities to Chuck Walters via email at privacy@revspringinc.com or at the number or address given below:
RevSpring, Inc.
Attn: Chuck Walters
1131 4th Avenue S
Suite 330
Nashville, TN 48152
866.310.8001
Acknowledgement
BY ACCESSING OR USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY PRACTICES, AND TO THE USES AND DISCLOSURES OF INFORMATION THAT WE COLLECT ABOUT YOU, THAT ARE DESCRIBED IN THIS PRIVACY POLICY, AND YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE.
RevSpring, Inc.
1131 4th Avenue S
Ste 330
Nashville, TN 37210
866-310-8001