MEDENT Financial Engagement Solutions

RevSpring and MEDENT have partnered to provide you solutions to inform, educate and enhance patient journeys, and decrease the administrative burden of patient engagement—with the results displayed directly within MEDENT’s Chart Central.

Additionally, RevSpring provides a self-service interactive voice response (IVR) solution that allows patients to pay by phone or text message when it’s convenient for them—24 hours a day, 7 days a week. Payments are integrated with EasyPay and will be registered in MEDENT automatically.

One Patient. One Voice. One Choice.

 

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Automated appointment reminders and more…

RevSpring’s automated appointment reminder software integrates with MEDENT to send interactive communication that engages patients from the start. Combined with our other patient engagement tools, appointment reminders have helped ambulatory practices improve response rates by 80% or more.

  • Engage patients when they’re due for appointments
  • Remind patients of preventative care
  • Send on-demand mass messaging to patients
  • Securely and accurately automate lab results delivery
  • Solicit patient feedback through specialty-specific surveys

Automated Payment Solutions

Offload basic transactions from your customer support representatives (CSRs) and accept payments after hours, around the clock with IVR AdvantageTM.

  • Offload 15-20% of your inbound calls
  • Give patients 24/7 access to account balance and payment history
  • Multiple-account payments on a single call
  • Utilizes existing stored card or accepts/stores new card for future use
  • Access to professional voice talent over high quality digital recordings
  • HITRUST CSF Certified, PCI-Compliant