Inbound IVR for Health Systems
Our inbound IVR tools have helped health systems improve efficiency and productivity by reducing attended inbound calls by 15 to 30 percent. Patients who aren’t comfortable with online portals and want to make payments by phone will love this simple, automated option.
Demo Our Inbound IVR Now
1. Call to access the IVR Demo hotline:
888-762-2170
2. Follow the prompts on the IVR recording and input the following:
Account Number: 012345678
Patient Date of Birth: 10/18/1979
3. Use one of the following payment options:
Credit Card Payment
Credit Card Number: 4111111111111111
(Note: Demo Credit Card has 15 number 1s)
Expiration Date: 01/23
Security Code: 123
Bank Account Payment
ABA (Routing Number): 021000021
Checking Account: 123456
1. Call to access the IVR Demo hotline:
866-870-5811
2. Follow the prompts on the IVR recording and choose one of the following Account + Accompanying Zip Codes:
Account Number: 1682954123
Zip Code: 76108
Account Number: 1682954124
Zip Code: 80134
Account Number: 1682954125
Zip Code: 80239
3. Use one of the following payment options:
Credit Card Payment
Credit Card Number: 4111111111111111
(Note: Demo Credit Card has 15 number 1s)
Expiration Date: 01/23
Security Code: 123
Bank Account Payment
ABA (Routing Number): 021000021
Checking Account: 123456
Secure Payments From Any Location
All of our payment solutions are independently validated and audited to maintain compliance with the industry’s top security certifications:
- PCI DSS v3.2.1
- HIPAA/HITECH
- HITRUST CSF v7
- SSAE 18, SOC2 Type II
