The Source of Innovation

When it comes to engaging patients in their care and financial experience, there are gaps and opportunities. Every day, RevSpring accelerates solutions to close those gaps and expand opportunities for engaging patients with compassion and precision. How? Bookmark this page, or subscribe via RSS to receive updates. Here’s where you can learn more about the latest in our industry-leading innovations and look back at the solutions we pioneered. Read. Listen. Learn. And feel free to contact us to learn more about us. We’d love to learn more about you.

All News | Blog Posts | Press Releases
Press Releases:
RevSpring Announces a Consumer Price Shopping Tool, True Price™
Blog Posts:
You Can Have It All: Control Costs, Increase Payments AND Improve the Patient Experience
Press Releases:
Announcing RevSpring Arrived™ Parking Lot Waiting Room Application
Blog Posts:
Prepare Your Customer Service Representatives for Success
Blog Posts:
Understand Analytics to Drive Results
Press Releases:
Talksoft® Appointment Reminders Now Available in the Epic App Orchard
Blog Posts:
What to do when your patient payment plan options are not enough?
Press Releases:
New Patient Financing Payment Option Now Available Within RevSpring’s PersonaPayTM Payment Portal
Press Releases:
RevSpring Ranked #1 Overall Patient Revenue Analytics Solution by Black Book for Third Consecutive Year
Blog Posts:
How COVID-19 Billing is Shining New Light on an Old Problem
Blog Posts:
Single Source Merchant Services Provider Offers Multiple Benefits
Blog Posts:
Streamlining Healthcare Reconciliation Processes
Press Releases:
RevSpring Expands Merchant Services to Offer Complete Payments Solution
Blog Posts:
Dental Groups Up Their Patient Engagements in the COVID-19 Era
Press Releases:
RevSpring Breaks New Ground with PersonaPay™ Availability in Epic’s App Orchard
Blog Posts:
Eliminate Unpleasant Surprises From the Patient Payment Process
Blog Posts:
With Text-to-Pay, Easy Patient Payments are at Hand
Press Releases:
Valerie Schmidt Mondelli joins RevSpring as EVP – Healthcare Chief Commercial Officer
Press Releases:
RevSpring Introduces eVoke™ Inbox, A Strategic Email Solution for ARM Organizations
Blog Posts:
Automated Patient Messaging: Self-Service Communication During Critical Times
Press Releases:
RevSpring Adds Assisted Payments Feature to PersonaPay CSR Portal
Press Releases:
RevSpring Unveils True Estimate™
Debt Collectors Can Send the Validation Notice By Email Without Violating FDCPA
Blog Posts:
A New Payment Option for Patients in Temporary Financial Distress
Press Releases:
Loyale and RevSpring Unveil Digital Engagement Solutions for Loyale Customers
Blog Posts:
Strategy for Revenue Cycle Recovery
Press Releases:
RevSpring IVR Solution Now Fully Integrated and Available in Epic App Orchard
Blog Posts:
Communication Strategies for Turning Healthcare Back On
Press Releases:
RevSpring Pioneers Financial Distress Indicator
Blog Posts:
70% of High Propensity to Pay Patients Remain the Same Amid COVID-19. Do You Know Who They Are?
Blog Posts:
Smart Statements Speak Volumes to Patients
Blog Posts:
How Knowledge Drives Revenue
Blog Posts:
Help Reduce Financial Uncertainty in Uncertain Times
Blog Posts:
Keep Employees Safe—and PCI Compliant—at Home
The Second Circuit Court of Appeals Expands the Definition of an ATDS; Sending Texts to Stored Numbers by Clicking “Send” Regulated By TCPA
Blog Posts:
Communicating with Patients During a Crisis: Seven Customer Lessons
Blog Posts:
13 Best Practices for Properly Disinfecting and Maintaining Your POS Payment Terminals
Blog Posts:
Take advantage of your Epic investment and enhance the patient payment experience
Blog Posts:
Patient feedback reveals gaps and opportunities to transform patient engagement
Press Releases:
RevSpring Releases New Patient Financial Experience Report
Blog Posts:
We are here to help
Blog Posts:
Overcoming Payment Challenges and Building Patient Trust
Press Releases:
RevSpring Announces eVoke Automate
Press Releases:
RevSpring Announces PersonaPay Portal
Press Releases:
RevSpring Advances Personalized Patient Payment Precision with Vu™ Predict
Press Releases:
RevSpring Acquires Loyale Healthcare
Blog Posts:
Consider Emotional Motivators When Engaging Patients – Even Financially
Seventh Circuit Rejects Marks and Holds a Random or Sequential Number Generator is Required for Equipment to be an ATDS
Blog Posts:
The TRACED Act: Are Patient Communications at Risk?
Press Releases:
RevSpring Financial Services Debuts eVokePay
Blog Posts:
When Should You Send a Digital or Paper Financial Communication?
Blog Posts:
Serving Millennials – Food for Thought Regarding the Patient Financial Experience
Webinar: Fit the Payment to the Patient
Webinar: Surprising Patient Billing Survey Results
Webinar: 2020 Vision – Digital Transformation and OmniChannel Patient Engagement
Blog Posts:
Provider Challenges of Breaking Out of Paper-Driven Billing Communications
Press Releases:
RevSpring Hires First President of Payments
Press Releases:
RevSpring Expands Appointment Reminder Product
Press Releases:
RevSpring Announces Digital First Solution for Patient Financial Engagement
Get to Know: Janella Funés, RevSpring’s Director of Project Management
Press Releases:
RevSpring Introduces Optimization Services for eVoke™ Email Notifications
Build Revenue Cycle Resilience With Educational Opportunities
Get to Know the ‘Surprise Billing’ Bills
Don’t Be the Blockbuster of Revenue Cycle
Strategic Tips for Aligning Case Management and Revenue Cycle
What Happens When Financial Toxicity Goes Mainstream?
CFPB Notice of Proposed Rulemaking for Text and Social Media
Press Releases:
RevSpring Featured in PBS Series Hosted by Laurence Fishburne
Commercial Promotion: RevSpring featured in Information Matrix, A PBS Educational Series
Press Releases:
Workbook for Healthcare Decision Makers Provides RCM Strategics to Improve Patient Financial Outcomes
Creating a Positive Patient Experience in Revenue Cycle Management
Catch Up With 2019 Revenue Cycle Compliance
CFPB Notice of Proposed Rulemaking
Press Releases:
RevSpring Rated #1 Patient Revenue Analytics Solution by Black Book
CFPB Notice of Proposed Rulemaking for Email
Understanding AI and Big Data for Today’s Revenue Cycle
RevSpring Technology Powers Over 55% of HFMA’s 2019 MAP Award Winners’ Revenue Cycle
Is Financial Toxicity Infiltrating Your Health System?
Using data insights to provide cost-of-care estimations and payment terms that best meet your patient’s needs
Get to Know RevSpring’s Product Manager, Jordan Kordosky
Press Releases:
RevSpring Introduces eVoke™ Engagement Platform
CFPB Notice of Proposed Rulemaking
Press Releases:
RevSpring’s Carrie Romandine Named Influential Woman in Healthcare IT
How to Prove Your RCM ROI: What, When and How to Measure
5 Surprisingly Simple Ways to Influence Your C-Suite Decision Makers
Webinar: 10 Ways to Help Your Patients Meet Their Financial Obligations
Five Reasons You Need Patient Segmentation 
How Will You Communicate With Generation Z Healthcare Consumers?
Something to Consider: Scalable, Adaptable RCM Solutions That Grow With Your Organizational Needs
Leveraging MEDITECH’s 835 Remittance Program and EDI Delivery Services to Convert Proprietary Files to Standard 835s
Press Releases:
RevSpring Solutions Are Now Available in Epic App Orchard
Clever Tools to Help You Simplify Your Revenue Cycle
Create a Personalized Financial Wellness Program That Infuses Empathy and Compassion Into your RCM
Budget Better: How to Use Your Data as a Cost-Saving Tool
Who, What, Where? A free template to help you create a master support list for your HIS system
Press Releases:
Apex Revenue Technologies is Now Operating as RevSpring
Tips for Effective Healthcare & Payment Communication With Millennial Patients
Get to Know: Giuliana Moccia, Team Lead for RevSpring’s Appointment Reminders Center of Excellence
Struggling to Reach Generation X Patients? Follow These Communication Tips.
HDHPs — Three Ways to Improve Payment Collection
Law Firms Performing Non-Judicial Foreclosure Declared Not a “Debt Collector” by U.S. Supreme Court
Data Validation Edits and Where They Should Live in your Revenue Cycle
Press Releases:
RevSpring Announces New Chief Executive Officer
The Hidden Costs of Losing a Patient — And How to Keep More of Them
Three Ways Healthcare Organizations Improve Self-Pay Processes
Do’s and Don’ts for Denial Root-Cause Determination
Is Switching RCM Vendors Worth the Investment?
Revisiting your IVR System and the 10 Things You Need to Evaluate
How to Objectively Compare Revenue Cycle Vendors and Solutions
RevSpring’s Marty Callahan Discusses The Role of Data Analytics in Healthcare
Financial Challenges Top Hospital CEOs’ Concerns for Fifteenth Consecutive Year
How to Integrate Case Management in All Acute-Care Phases for Revenue Cycle Success
Reinventing the Revenue Cycle in 2019 With a Consumer-Focused Mentality
Press Releases:
RevSpring Ranked #1 in Two 2019 Healthcare Industry Reports from Black Book Research
How to Reach Baby Boomers With Effective Communications and Payment Options
Recurring Payments in Healthcare: How to Capitalize on the Trend
How to Reach Technology “Late Adopters” in the Revenue Cycle
Improving the Healthcare Revenue Cycle Using Big Data
What Can We Learn From Other Industries About the Patient Payment Experience?
Do You Have the Revenue Cycle Basics Covered for 2019?
The Impacts of Denials on Self-Pay
Communication is Key in Tackling 2019’s Biggest Revenue Cycle Challenges
What’s Shaping Your Patients’ Perspective?
A New Age of Revenue Cycle Means Your EMR is Obsolete
Big Data and Hospital Revenue Cycle: What to Look for in 2019
The Power of Tech: Encouraging Timely Patient Payments
4 Signs Your Hospital Should Consider Merchant Services
Get to Know: Scott Joiner, RevSpring’s Director of R&D
Your Most Powerful Ally in the Value-Based Care Era? Your People.
Financial Toxicity: A Looming Revenue Cycle Challenge
Do Your Patient Statements Pass This Test? A Look at A/B Testing for Hospital Revenue Cycle
Get to Know: Nadia Cerini, RevSpring’s Solution Engineering – Portal Lead
Make Revenue Cycle Reporting Work for You With a Focus on Simplicity
Data Management Best Practices for Creating Communications with Impact
The Denials Are Coming. Are You Ready?
Press Releases:
RevSpring and Apex Revenue Technologies Complete Strategic Combination
Data Analytics Drives Consumer-Focused Payment Communications
The Revenue Cycle Through Your Patients’ Eyes: Practical Tips for Applying a Patient Perspective
The Hidden Costs of Bad Data
How Not to Cut Costs in the Hospital Revenue Cycle
Get to Know: Trilok Rajan, RevSpring’s Senior Enterprise Architect
Beat the Reconciliation Blues with Merchant Services
Most Billing Statements Violate Every Rule of Good Communication. Here’s What to Do About It.
Press Releases:
RevSpring and Apex Announce Strategic Combination
Consumers Demand Digital Communications for Financial Services Solutions
Press Releases:
RevSpring’s April Wilson to Speak at SAS Analytics Experience Conference
Who’s Analyzing the Patient Experience? A look at KLAS, Black Book, IDC, Gartner, and Forrester
Get to Know: Shiela Jones, RevSpring’s Director IT Project Management
EHR Customization: Where Does Your EHR Fall in the Ranking?
Getting Your Revenue Cycle Team on Board with Continuous Process Improvement
Beyond HIPAA: 4 Security Regulations That Should Inform Your Revenue Cycle Best Practices
IVRs are a Necessary Business Tool for Today’s Consumer
Five Surprising Things You Need to Know about Patient Payments
Get to Know: Michael Lynch, RevSpring Managing Consultant
10 Ways to Help Your Patients Meet Their Financial Obligations: A Checklist to Round Out 2018
What to Look for in an RCM Dashboard
That Old Version of MEDITECH Is Costing You More Than You Realize
Step Into a New Era of Patient Scoring
Vendor Relationships: Your Key to Low-Cost Revenue Cycle Efficiency
New Impactful RCM Technology that Doesn’t Require Heavy IT Lifting
Get to Know: Michelle Perez, RevSpring’s Analytics Manager
5 Ways to Deliver a Patient-Obsessed Experience
Patients as Consumers — Adopting the Amazon Model
Connect Patient Billing and the Revenue Stream – Three Tech Fixes
Press Releases:
RevSpring’s Marty Callahan Publishes Book for Revenue Cycle Executives in the Healthcare Market
Strategic Denials Management: The Key to an Efficient Revenue Cycle
Doing More with Less: Rev Cycle’s Future Reality and a Fresh Look at Revenue
Five Back-end RCM Technology Solutions That Produce Front-end Results
Use Big Data to Improve the Healthcare Revenue Cycle
Ignore Quality of Care Metrics at Your Own Peril: Three Financial Risks
Successful Healthcare CFOs Obsess Over Quality of Care
Press Releases:
RevSpring Introduces A New Comprehensive Patient Engagement and Financial Management System
Letter from the CEO: New Look, Same Commitment to Excellence
Introducing the New RevSpring
Audit Your Revenue Cycle for Claims Denial Issues to Improve Patient Billing Experience
Care Affordability — How HDHPs Are Reshaping Payment Collection
Why Patient Experience Matters With Overall Quality Scores
Beyond the Status Quo: Intelligence, Engagement, and Outcomes
Nonelderly Uninsured — 3 Ways to Help Patients Avoid Medical Debt
What Defines a Quality Patient Experience?
Nonelderly Uninsured — Healthcare Gaps, Affordability and Debt
Quality as a Metric as It Pertains to the Patient
Get to Know: Steve David, RevSpring’s Chief Software Architect
Vinyasa for your Revenue Cycle – It’s All About Dynamic Flow
Why Secure, POS Merchant Services Improve the Patient Billing Experience
Best-in-Class Patient Engagement: Beyond Appointment Reminders
Make Pre-Service Self-Pay Automation a 2018 Priority
On Trends: Why Patient Engagement Can’t Stop at Clinical Care
Press Releases:
RevSpring and Elavon Make Patient Payments Safer and Easier
3 Ways to Create a Payment Workflow That Works for Your Patients
How Patient Financial Experiences Drive Satisfaction and Loyalty
Eight Ways to Improve Patient Payment Journeys
Three Quick Ways to Use Analytics to Improve Patient Financial Experience
Healthcare Providers to Nix Manual Collection Processes in 2018
Why Communication Design Matters
Delivering Superior Payment Experiences
Are You Making the Most of Your Patient Communication Technology?
Beyond Appointment Reminders: 360° Patient Engagement
Measurable, Engaging Communication Design
Segmentation and Analytics for Revenue Cycle
Delivering Superior Payment Experiences
2018 Revenue Cycle Trends Roundtable
Trends to Watch in 2018
Developing an Effective Compliance Program
Driving Response: The Art and Science of Great Design
Online Best Practices to Drive Consumer Response
Design Trends to Improve Consumer Response
Ensuring Data Cleanliness for Improved ROI
Three Communication Technologies to Implement in 2017

RevSpring, Inc.
38705 Seven Mile Road
Suite 450 Livonia, MI 48152
248‐567‐7300

LinkedIn Twitter Facebook

Terms of Use | Privacy Policy | Security System Description | Terms and Conditions

RevSpring Payments Inc. is a Registered MSP/ISO of Elavon, Inc. Georgia [a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN]
Copyright © RevSpring, Inc. All Rights Reserved.

During this time of uncertainty, nothing is more important to us than the safety of our customers, patients, consumers, and employees.
Click here to learn what RevSpring is doing to be proactive about COVID-19. Close