When people understand what they owe and have a clear, fair path to pay it, everyone benefits. From the first interaction to the final transaction, we connect and personalize every touchpoint in the consumer financial journey reducing friction, building trust, and driving outcomes that work for consumers and organizations alike.
Serving healthcare and other consumer-facing industries, RevSpring helps organizations reach the right person with the right message, through the right channel, making it simple for consumers to respond and pay.
Print, digital, voice, text, and beyond — every channel orchestrated around what works best for each individual consumer, not what’s easiest to send.
Consumer data — behavioral, financial, demographic — converted into scoring models that maximize engagement, personalize outreach, and improve recovery at every stage.
Payment plans, digital wallets, card on file, and gateway processing — all designed to reduce barriers and increase the likelihood that consumers complete what they start.
RevSpring turns unmatched consumer, patient, and provider intelligence into smarter engagement. For healthcare, we combine behavior, financial capacity, channel preference, and payment propensity insights with verified provider data across specialty, location, access, and availability. That complete view lets us match people to the right care, guide them through the right experience, and activate the right engagement strategy at every step. The result: better access, stronger engagement, higher payment performance, and improved outcomes.
Consumers search for care via provider websites, Google, or increasingly through AI prompts. Our Kyruus capability delivers rich provider directories — combining in-network status, availability, specialty, and location into a single, intelligent answer. For payers and providers alike.
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A meaningful portion of patient payments occur at the point of care. We give healthcare organizations and patients the real-time cost estimates, benefit explanations, and co-pay collection tools they need—before the encounter starts, not after the bill arrives.
After settlement, we communicate the consumer’s true balance clearly and present the right resolution path — payment plan, financial assistance eligibility, or direct pay — based on their individual propensity and ability profile.
TrustCommerce — the largest payment gateway in the Epic ecosystem — closes the loop. Whether it’s a card on file, a digital wallet, or a payment plan installment, every transaction is processed with enterprise-grade security and scale.
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RevSpring was formed in 2012 from the merger of four companies with deep roots in consumer communication and healthcare billing. What followed was a deliberate strategy: identify the gaps that matter most across the consumer journey, then acquire and build to fill them.
Apr 2012
The merger of PSC Info Group, Dantom Systems, Data Image, and Best Bill establishes RevSpring as a leader in consumer communication and healthcare billing.
2014–2015
Acquisitions of Talksoft, Revenue Advantage, and Healthcare Revenue Strategies deepen capabilities across communication, billing, and revenue cycle management.
Oct 2018
Advanced data and analytics capabilities come to the platform — improving targeting, personalization, and recovery rates across all markets served.
2020–2021
Loyale adds consumer financial engagement and payment clarity; SmartCycle extends automation across the revenue lifecycle — completing the end-to-end financial picture.
Mar 2024
Strategic investment brings new resources and deepened conviction behind RevSpring’s mission to lead in both healthcare and consumer market engagement.
Oct 2025
Kyruus Health extends RevSpring’s reach into provider data management and consumer-to-provider matching — expanding the healthcare journey upstream to where care search begins.
Feb 2026
TrustCommerce adds trusted payment gateway processing — the largest in the Epic ecosystem — strengthening RevSpring’s platform across both healthcare and consumer markets.
Consumer expectations are rising. Regulations are evolving. The organizations that win will be the ones who use data not just to report on what happened, but to actively guide what happens next — with intelligence, empathy, and speed.
Predictive models that surface the right message, channel, and timing — before an account goes delinquent or a consumer disengages.
Breaking down silos so communication, payment, and data systems work as one — across every industry we serve.
Every product decision traced back to one question: does this make the interaction easier and more respectful for the person on the other end?
The resources of a large platform company, with the speed of an organization that still acts like its mission depends on it — because it does.
We’re not relabeling a spell checker. AI is woven into how our products work — improving scoring precision, enabling conversational engagement agents, and helping organizations remain discoverable as consumers shift from search engines to AI prompts.
Natural-language engagement agents that understand financial context — not a generic chatbot, but a purpose-built consumer guide.
AI-enhanced propensity algorithms that improve collection yield and tailor plan offerings to each individual’s unique profile.
Structured provider data that AI engines — from Google to ChatGPT — can interpret and surface in response to consumer queries in real time.
AI-assisted workflows that make our teams faster and our products sharper — without overstating what the technology actually does.
– Scott MacKenzie, RevSpring CEO