Consumer Markets

Bring more self-service to athenahealth

Deep athenahealth integration connects patient access, intake, statements, and payments in one experience – giving patients simpler digital options and reducing the repetitive, manual tasks that consume staff time—with all activity connected back to athenahealth.

Extend athenahealth across every patient touchpoint

Give patients simple ways to find care, schedule, check in, communicate, and pay while helping staff work more efficiently. Integrated access, intake, omnichannel communications, and payments connect with athenahealth workflows and data flows to reduce manual work, support patient financial performance, and deliver a more consistent digital experience without adding vendors or disrupting the daily operations your team already depends on.

An integration approach designed for athenahealth workflows

Direct integrations into athenahealth support payment posting for accuracy and less rework, while access and intake capabilities automate front desk steps, reduce data entry, and help teams standardize processes across providers, locations, and specialties.

A single partner for engagement and payments

Statements, portals, digital outreach, and phone payments brought together under one integrated partner eliminate the inconsistency that separate tools create, delivering consistent patient communications across channels, payment options that fit patient preferences, and operational improvements that support both patient experience and financial performance.

 

  • Pre-Care
  • Post-Care

Digital provider search and access

A consumer-friendly provider search experience that helps patients find the right provider and location supports patient acquisition, reduces friction before scheduling, and complements athenahealth workflows.

Online scheduling connected to athenahealth

athenahealth-connected online scheduling gives patients a digital booking experience that supports access growth while reducing the inbound call volume that manual scheduling consistently creates for front desk teams.

Digital intake and check-in workflows

Pre-care data collection through digital intake automates administrative steps and improves patient data accuracy.

Omnichannel patient engagement

Combining digital and print delivery across the channels patients use improves engagement, reduces postage costs, and minimizes confusion that drives billing calls.

Integrated online portal payments

Offer a Best in KLAS (2025 and 2026) portal experience for patients and staff-supported payments designed to increase self-service adoption and reduce payment friction.

24/7 self-service phone payments

Automated phone payments give patients an always-on payment option and free staff to focus on higher complexity billing needs that benefit from human expertise.

Text-to-pay outreach

Secure SMS payment reminders make it easy for patients to act quickly – shortening time-to-pay and reducing mailing and collection costs by reaching patients through a channel they already use and trust.

Merchant services and reconciliation support

Processing and automated reconciliation support closes the loop on every payment, reducing manual effort and improving the financial visibility that athenahealth practices need to manage performance across locations and providers.

Less work for staff, easier
experiences for patients

Connected access, intake, and payments reduce administrative strain and improve patient follow-through in ways that show up across multiple performance indicators. Practices report strong portal satisfaction, growing self-service adoption, and meaningful reductions in call volume through automated payment channels – all while keeping activity aligned within athenahealth workflows.

See athenahealth integrations in action

Start a conversation about RevSpring integrations for athenahealth across access, intake, billing communications, and payments.

Request a demo