Consumer Markets

Clear cost estimates for better care decisions

When members understand what care may cost before they receive it, they plan better, decide faster, and need less support along the way. Personalized cost estimates tied to member-specific benefits, deductible status, and procedure-level data give members the clarity they need to plan ahead and move forward with e confidence.

Turn cost transparency into
operational efficiency

Cost transparency that works for members also reduces operational burden for health teams. Personalized estimates, easier option comparison, and a more connected cost experience support member decision-making while lowering support volume, compliance burden, and manual work for internal teams.

16M+

cost searches conducted by members

2x

more likely to return to your site after engaging with Cost paired with Rewards

100K+

items and service costs available for display

Help members understand,
compare, and act

Cost information and member benefit context alone are not enough. Combining provider and facility cost data with deductible status and benefit details gives members the complete picture they need to understand likely costs, compare options, and move forward with less uncertainty.

Give members clear expectations

Estimated out-of-pocket costs tied to member benefits, deductible status, and cost data tied to procedures, services, providers, or locations give members a better sense of what they may owe, helping them plan and make care decisions with more confidence than generic cost information alone can provide.

Support transparency requirements with less burden

Federal Transparency in Coverage requirements addressed through items and services cost estimates, paper- and phone-based access, and machine-readable file hosting give health plans a more complete transparency solution without placing the full operational burden on internal teams.

Items and services estimates

Procedure and service cost information displayed using negotiated rate data and billing code-level detail gives members the specificity they need to understand likely costs before choosing care.

Encounter cost estimates

Total and out-of-pocket cost estimates built from historical claims data and member benefits give members a more complete picture of what a care encounter may cost – from check-in through check-out.

Member-specific benefit context

Benefit and accumulator data applied to cost estimates ensures members see costs that reflect their plan details more accurately, replacing generic estimates with personalized accuracy.

Integrated care planning

Treatment steps, timing, provider options, and cost considerations brought together in one connected experience give members a more complete view of what their care will involve.

Machine-readable file support

With machine-readable file generation and hosting, payers support public price transparency needs and evolving regulatory requirements, reducing the operational burden of maintaining compliance infrastructure internally.

See what cost clarity can do

Discover how Cost can help your plan reduce friction, support transparency, and guide smarter care decisions.

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