Deliver communications faster and reduce mailing costs while giving consumers the convenience of receiving and responding to messages anytime, anywhere, from any device with a wireless or internet connection. With advanced tracking and analytics, you’ll know which documents have been opened, ignored, or bounced so your systems can trigger automated workflows.
Encourage Online Payments
Opt-in emails notify consumers of balances due and past due as well as direct them to make payments online via the payment portal or over the phone via IVR.
Built-In Redundancy
If an email communication bounces or is ignored, the same statement can be printed and sent automatically via the USPS in a timely manner.
Secure Communications
To ensure security, consumers must validate their identity before viewing any communication.
Texting
Recipients read 98 percent of all text messages. With smartphone penetration at an all-time high for every age group, texting has become a critical means of reaching consumers anytime, anywhere. Enable opt-in text messages for payment reminders, late notices, receipts, and post-dated check reminders. Include Text-to-Pay and provide consumers the most convenient way to pay their financial obligation with a stored payment method – without leaving the text message.
Electronic Signatures
Offer consumers a fast and easy way to sign documents from any location on any device with a wireless or internet connection. Our e-signature solution ensures form completeness, reduces time and effort to collect signatures, and is automatically uploaded to your system to trigger the next step in your workflow.
Secure
Our partnership with Adobe Sign ensures you get the best in encryption, password protection, and compliance for your important documents and accounts.
Real Time
With just a few clicks, you can email documents for signature, obtain signatures, and receive signed documents in moments, especially while an agent is live on the phone with a consumer.
Auditable
We automatically send copies of completed documents to all parties and store them online using our secure servers to create an accurate audit trail.
Legally Binding
All documents signed electronically are the legal equivalent to written signatures and comply with the requirements of the Electronic Signatures Act.
Transparent
Send automated reminders to encourage prompt signatures, receive email notifications when files have been signed, and track the status of all files out for signature.
Versatile
Works for any document: authorizations, consent, identity theft, offers, opt-in, Regulation E, student loans, and more.