Deliver communications faster and reduce mailing costs while giving consumers the convenience of receiving and responding to messages anytime, anywhere, from any device with a wireless or internet connection. With advanced tracking and analytics, you’ll know which documents have been opened, ignored, or bounced so your systems can trigger automated workflows.
If an email communication bounces or is ignored, the same letter can be printed and sent automatically via the USPS in a timely manner.
To ensure security, consumers must validate their identity before viewing any communication.
Recipients read 98 percent of all text messages. With smartphone penetration at an all-time high for every age group, texting has become a critical means of reaching consumers anytime, anywhere. Enable opt-in text messages for payment reminders, late notices, receipts, and post-dated check reminders. Include a link to your payment portal to encourage convenient, self-service mobile payments.
Offer consumers a fast and easy way to sign documents from any location on any device with a wireless or internet connection. Our e-signature solution ensures form completeness, reduces time and effort to collect signatures, and is automatically uploaded to your system to trigger the next step in your workflow.
Our partnership with Adobe Sign ensures you get the best in encryption, password protection, and compliance for your important documents and accounts.
With just a few clicks, you can email documents for signature, obtain signatures, and receive signed documents in moments, especially while an agent is live on the phone with a consumer.
We automatically send copies of completed documents to all parties and store them online using our secure servers to create an accurate audit trail.
All documents signed electronically are the legal equivalent to written signatures and comply with the requirements of the Electronic Signatures Act.
Send automated reminders to encourage prompt signatures, receive email notifications when files have been signed, and track the status of all files out for signature.
Works for any document: authorizations, consent, identity theft, offers, opt-in, Regulation E, student loans, and more.