Extend your Epic investment with embedded intelligence and an integrated merchant stack, built to guide patient behavior, improve financial decisions, and capture more revenue without disrupting clinical or operational workflows.
With more than a decade of Epic integration experience across 300+ Epic hospitals and health systems across 1,100+ locations, RevSpring embeds real-time insights that make every patient and staff interaction smarter, faster, and more connected.
Enhance existing Epic access, registration, billing, and payment workflows, with real-time financial intelligence delivered where staff already work. Predictive insights into propensity to pay, affordability, financial assistance eligibility, and preferred communication channels help engage patients earlier and personalize payment options. The result is less manual effort, stronger pre-service and point-of-service collections, reduced bad debt and write-offs, and a clearer, more flexible payment experience for patients.
Patients start their care journey on Google, health plan portals, and provider directories. By surfacing accurate, complete provider information where patients are already looking, you turn search intent into scheduled appointments. Better matches mean better outcomes, and a patient experience that builds lasting trust.
Patients expect to find the right provider quickly, but that’s only possible when your provider data is accurate, complete, and consistent everywhere it lives. Clean, enriched provider data powers precise matching across search, scheduling, and care navigation, so patients connect with the right care the first time.
Financial outcomes improve when decisions happen before the visit. EngageIQ™ scores each patient at the moment of registration, mapping propensity, affordability, financial assistance eligibility, and preferred channel to a next-best action delivered directly inside the Epic workflow. No credit data. No data shared across clients.
SeatMate™ surfaces the right financial ask for each patient in real time — inside Epic, no screen switching. New staff ramp faster, experienced staff perform more consistently.
Point-of-service is where 87¢ of every dollar billed is collectible. RevSpring owns the full merchant stack end to end; the TrustCommerce gateway, P2PE terminals, digital pay pages, IVR, tokenization and wallets, and reconciliation back into Epic. Patients can pay through digital pay pages in statements, MyChart, text, and email; at PCI-validated P2PE terminals; with stored cards and digital wallets; or through PCI-compliant IVR and Conversational IVA. Every payment type reconciles back to a single view in Epic.
TrustCommerce tokenizes card data at point of entry, PCI-DSS Level 1, P2PE validated, HIPAA-compliant, so sensitive data never touches your Epic environment, keeping it out of PCI scope.
Most collections still happen after the visit. Coordinated outreach across print, digital, MyChart, and voice, with personalized payment plans matched to each patient’s affordability, keeps patients moving toward resolution and reduces cost to collect with every passing week.
Payment plans offered on a statement match exactly what surfaces in MyChart and Resolute. Credentials stored at pre-service work at point-of-service. Balances reconcile back to a single view in Epic. No handoff failures, no fragmented experience.
RevSpring and TrustCommerce have partnered with Epic clients for over a decade — bringing the experience to help health systems get more from their investment over time.
Epic hospitals + health systems
TrustCommerce gateway clients
collected annually
payments processed annually
Epic API calls annually
Start a conversation about RevSpring integrations for Epic.