Beyond compliance to patient outreach
Making it easy for the patient to find and understand their costs can not only ensure compliance to the HHS ruling but allows healthcare organization to put their best foot forward to potential patients. Providing a positive user experience that is simple, clear, and transparent – even before they commit to service – paves the way for a superior patient experience that will drive loyalty and satisfaction.
Consumers access the price shopping tool (no login required), selecting procedures they would like to price with the option to enter their insurance information to more accurately understand their out-of-pocket expense. After completing the calculation, a price reference number is provided and customizable calls to action are available, such as “schedule an appointment” or “have a patient representative call me”. True Price also generates a unique reference number for the estimate to facilitate future conversations or questions.
