August 27, 2019
LIVONIA, MI (August 27, 2019) – RevSpring, a leading provider of consumer engagement and payment solutions, today announced new delivery optimization services and performance reporting for its secure email solution for Accounts Receivables Management (ARM) organizations. The new offering improves delivery rates so ARM organizations can shift confidently to digital delivery, which is faster, more easily actionable, and less expensive than print and mail delivery.
“Digital engagement is increasingly critical for our clients due to cost pressures and the need to meet consumers where they are, but email deliverability challenges can stand in the way of this transformation,” said John Telford, RevSpring’s president of Financial Services. “ARM organizations can reduce print costs and remain compliant by sending eVoke Email Notifications in advance of mailing letters, when allowed.”
The new eVoke Email Notification platform is intelligent, meaning it can automate mail delivery through the USPS when emails go undelivered, unopened or unacted upon. This new approach greatly improves the odds that messages will be read and drive the desired action.
Optimization services include:
Understanding how emails are delivered enables organizations to take action when needed and to address issues. The following features are available through eVoke’s analytics platform Vu™, which offers a single source for understanding print, email and payment performance:
RevSpring experts help interpret this data and provide clients with proven strategies for continuously improving email deliverability.
More details on the platform can be found at revspringinc.com/financial-services/arm/.
RevSpring leads the market in financial communications and payment solutions that inspire action – from the front office, to the back office, to the collections office. North America’s leading healthcare organizations, revenue cycle management and accounts receivables management companies trust RevSpring to maximize their financial results through dynamic and personalized print, online, phone, email and text communications and payment options. Using proprietary data analytics to tailor the engagement workflows to fit individual circumstances and preferences, RevSpring solutions improve the consumer financial experience and drive better outcomes.