We’re here to help you learn more about our solutions—exclusively for MEDENT customers. Our integrated solutions make it easy and effective for providers to inform, educate and enhance the patient journey—with all communication results displayed directly within MEDENT’s Chart Central.
Leverage the power of integration with these MEDENT approved applications
Talksoft Appointment Reminders by RevSpring engage patients through automated and precise communications tailored to each stage of their encounter. Message types include:
Communicate with customers or patients that have specific needs. Set up automated messaging routines for different types of scenarios. Outreach adapts to your unique messaging needs and is tied to disease state (DM module) in MEDENT.
Inbound IVR provides patients with a 24/7 automated phone application used for pay-by-phone payments and automate other actions without engaging valuable staff time.
Outbound IVR calls patients to encourage an action is taken. Once on the line, voice prompts lead the patient through the process of acting, such as paying their bill.
Automatically communicate laboratory results to patients to reduce the volume of phone calls from patients asking about lab results and free up valuable staff time. Integration with MEDENT allows messages to be divided into specific categories, like “Results are okay,” or “‘Please call the office,” with customized scripting available.
Our broadcast messaging solution makes it easy for your practice to send communications to your entire patient population or a specific segment when there are:
With integration to our appointment reminder solution, you can pull contact lists directly from the schedule we already have.
100% digital engagement that starts the financial conversation off right
Prepare patients with an understanding of the cost of their service in advance and connect them with the right resources to meet their financial obligations from the start.
True Price equips healthcare organizations with a consumer-facing healthcare price shopping tool that supercedes the HHS price transparency ruling.
Arrived connects patients and front-office staff digitally, with easy-to-use check-in communications and co-payment processing to safely and efficiently welcome and prepare patients for their appointments.
Communications that are clear, accurate, consistent, and follow patient preferences
Deliver the digital experience patients want and build the relationships that providers need to optimize effectiveness.
Enhance the patient experience with easy-to-understand financial communications that incorporate your branding and personalized messaging. Configurable statement designs allow for billing flexibility between family billing, visit level and guarantor, and flexible payment options.
Electronically deliver an exact replica of your printed statements. eStatement enrollment is clearly promoted during the sign-up process, allowing more patients to set their preferred delivery method.
With pre-built specialty-specific patient experience surveys, you will never have to write another custom survey. Our surveys are designed by industry leaders in the specialty areas.
Collecting patient responses through survey creates a full cycle of patient interaction and engagement, beginning with appointment reminders. This combination of communications available via phone, text, and email provide a two-way communication strategy with your patients that encourages engagement, creates loyalty, and improves patient satisfaction.
Inspire patients to participate in and pay for their healthcare
Personalize the payment experience for every patient, ensuring consistency at every touchpoint, through every communication channel.
Easily access the exact payment options offered to patients through statement communications, digital communications and the self-service portal with PersonaPay.
Reach patients on mobile devices they already check multiple times a day and drive more payments online.
Strengthen your cash flow and minimize collection risk.
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