A recent RevSpring study found that over 80% of patients trust their providers more when they use the patient’s preferred communication channel. The same study goes on to state that only 54% of patients prefer to receive printed bills and statements.
With that in mind, RevSpring and TriZetto Provider Solutions offer a comprehensive omnichannel patient engagement approach, starting with digital-first communications via email and text before resorting to printed statements. By identifying the most effective channels for each patient, we enhance the patient experience, improve satisfaction and loyalty, and reduce waste by minimizing unnecessary print and postage costs. If patients don’t respond to digital outreach, we follow up with printed statements to ensure a complete billing journey.
Your staff and patients will also utilize our complete payment solution filled with various options aimed at fitting your specific needs.
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For more information or an in-depth demo, please fill out the following form and a RevSpring representative will be in touch.