Solutions to fit your needs throughout the patient journey

KeyBank offers a full suite of intelligent patient engagement and payment solutions that span the patient’s pre-care and post-care journey. Whether it is pre-care tools to help your staff become more efficient or post-care personalized digital payment tools that both your staff and patients can use with ease, KeyBank has your healthcare organization covered on how to best deliver consistent and empathetic financial conversations.


Pre-Care Solutions

We know staffing levels can be a challenge. Our pre-care tools can help both you and your patients with efficient patient engagement.

 

Estimates

Prepare patients with an understanding of their service cost in advance and connect them with the right resources to meet their financial obligations from the start.

 

Price Shopping

Supersede the HHS price transparency ruling with a consumer-facing healthcare price shopping tool.

 

Appointment Reminders and Patient Intake

Engage patients through automated and precise communications tailored to each encounter stage. Streamline appointments and intake processes digitally for ease and accuracy.

 


Post-Care Solutions

Our solutions continue through the last made patient responsibility payment.

 

Digital Patient Engagement

Drive individualized patient communication strategies using intelligence to accelerate action. Learn more about our digital first strategy and OmniBrain offering.

 

Inbound and Outbound IVR

Convert calls into actions with a patient-centric self-serve solution. Communicate with either inbound or outbound IVR solutions.

 

Text-to-Pay

Reach your patients for payments in a fast, secure and convenient way through text-to-pay.

 

Patient and Staff Payment Portals

Empower patients to pay precisely what they can, when they should, from anywhere. Your staff can also guide your patients through financial conversations and take secure payments.

 

 


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