Welcome to KeyPatient!

Where Digital Patient Engagement and Payments Come Alive.

Our full patient engagement and revenue cycle management solutions give your patients the best experience from price shopping to patient responsibility payments and everything in between—all from a single source at KeyBank.

Explore exclusive benefits for KeyPatient clients!

KeyPatient, powered by RevSpring offers a full patient engagement and payment solution including:

  • Price shopping and estimates to curb any surprise billing
  • Effective appointment reminders and pre-care messaging leveraging the right communication channel that drives response
  • Streamlined digital patient intake tools and processes to offload routine staff interaction
  • Administrative and patient facing payment portal aimed at offering the right payment option based on intelligence for each individual patient
  • Deviceless payment technology allowing patients to complete a secure staff-assisted payment via text, email, or IVR with masked tones, without having to communicate to the staff member their private card or banking information
  • Inbound and outbound IVR technology allowing patients to pay 24/7 without speaking to your staff or call center
  • Text-to-Pay for easy access to complete payments
  • All coupled with KeyBank’s own merchant services to close the loop on every payment.

 

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