RevSpring flexibly enhances the investments you’ve made in Epic with powerful communications and payment solutions that fit your business. Whether it’s full integration of PersonaPayTM or integration of a wide variety of other solutions, RevSpring applications within the App Orchard span multiple touchpoints across the patient financial journey.
Leverage the power of integration with these Epic approved applications, listed in the Epic App Orchard.
Talksoft® Appointment Reminders by RevSpring engages patients through automated and precise communications tailored to each stage of their encounter. Message types include:
IVR Advantage provides an inbound IVR with high quality digital recording that gives patients additional payment channels 24 hours a day, without having to talk to an agent. Seamless integration with Epic provides access to real-time account balances and direct posting back into Epic. Payments are tokenized, allowing payment plans as an option, and greatly reducing the PCI scope for your organization.
RevSpring offers an external payment page which allows your patients to make payments through MyChart — greatly reducing the PCI scope for your organization. Patients enter payment information directly into the RevSpring payment page, which integrates seamlessly within MyChart, so PCI data never passes through MyChart servers. Payment data can be tokenized, providing patients with the convenience of storing payment methods for quick and easy future payments, removing the need for your organization to store or expose sensitive payment data. RevSpring’s external payment page includes reporting tools that allow your organization to aggregate payment and transactional details from multiple sources, including sources outside of Epic. It also provides payment performance data, so you can easily understand the financial outcomes.
PersonaPay™ enables higher financial results through data, empathy and payment expertise – all seamlessly integrated within the MyChart experience. Features and benefits include:
The RevSpring device integration within Hyperspace allows your organization to make payments securely throughout Hyperspace on our support devices—greatly reducing the PCI scope for your organization. Front end staff can easily process payments at the point of service. Business office professionals can efficiently process payments securely over the phone with a manual device keypad. Features:
Patients not only want self-service convenience–they expect it. But each patient’s financial situation is unique. Offering them more payment options demonstrates your flexibility. And offering the right payment options at the right moment enhances each patient’s experience with your brand, improves patient satisfaction, and boosts your financial results. mySecureBill® from RevSpring lets patients manage their healthcare financial obligations in one integrated, responsive portal that is seamlessly integrated into Epic MyChart. mySecureBill uses SMART on FHIR integration to execute payment screens from MyChart without having to enroll or enter a user name and password. This functionality is important for healthcare providers who wish to provide a digital billing and payment experience within RevSpring’s mySecureBill payment portal, executed seamlessly through MyChart.
Backed by analytics, PersonaPay™ eliminates the guesswork for customer service reps by providing visibility into the recommended payment path for the patient – without leaving Hyperspace.
Sometimes you just need a point solution. Discover the wide variety of solutions we have to meet your immediate business and technology needs.
Prepare patients with an understanding of the cost of their service in advance and connect them with the right resources to meet their financial obligations from the start.
True Price equips healthcare organizations with a consumer-facing healthcare price shopping tool that supercedes the HHS price transparency ruling.
Arrived connects patients and front-office staff digitally, with easy-to-use check-in communications and co-payment processing to safely and efficiently welcome and prepare patients for their appointments.
Enhance the patient experience with easy-to-understand printed and digital financial communications that incorporate your branding and personalized messaging. Configurable statement designs allow for billing flexibility between family billing, visit level and guarantor, and flexible payment options.