As the saying goes, “Necessity is the mother of all innovation.” In March of 2020, the RevSpring payments team needed a viable way to help our customers take secure payments when working from home.
Enter Deviceless Payments, a secure way to eliminate payment devices either at home or in the workplace when interacting with the patient’s credit/debit card or banking information over the phone.
Providers using Epic Hyperspace can seamlessly launch deviceless payments by quickly sending the patient a direct encrypted link via email or text. The link launches a payment page which allows them to complete the payment transaction. CSRs also can accept payments over the phone using RevSpring’s SafeMode, which allows patients to privately enter their credit card or ACH information with the DTMFs and payment information completely masked from the CSR and never crossing your network.
The best part is that these payments are then posted back into Epic in real-time, reflecting current payments and balances. Using RevSpring’s Deviceless Payments has allowed customers to save tens of thousands to millions of dollars on device maintenance and upkeep, depending on the size of the device operations.
View our infographic to understand how Deviceless Payments can help your organization collect more payments.
RevSpring is committed to match—and seamlessly integrate—our solutions with the strategic investments you’ve made in the Epic platform. That means blurring the lines between Epic and our systems, elegantly filling the gaps that may exist in your platform, and helping you deliver a positive patient financial experience.
Today, more than 160 Epic clients derive extended value from their patient financial engagement and payment solutions with precisely integrated end-to-end solutions from RevSpring.