How Health Systems Are Increasing Collections and Improving the Patient Financial Experience
Patient financial responsibility continues to rise, and patients expect clear communication, flexible payment options, and no surprises. Health systems that engage patients earlier and personalize financial outreach are seeing faster payments, higher self-service adoption, and stronger collection performance.
What You'll Learn:
• Why collections drop sharply after the visit and what to do about it
• How to start the financial conversation before the patient arrives
• Ways to improve response rates with personalized, omnichannel outreach
• How to reduce payment friction with tokenization and automation
• How health systems are extending intelligence and engagement
Why It Matters
Financial performance is determined before care is delivered, not after billing. Health systems that bring smarter engagement into their existing workflows are getting results. OhioHealth converted 65% of patients to digital billing, reduced costs by $300,000, and increased self-pay collections by more than $5 million.
Fill out the form to watch the on-demand webinar and see what is working today.
Fill out the form to access the on-demand webinar and learn how health systems are improving collections, reducing billing costs, and creating a better patient financial experience.