Welcome to the IVR Customer Coffee Talks

Now is your opportunity to have access to and engage with members of our product and leadership teams on a regular basis. Each Coffee Talk session will be hosted by an IVR team member who will provide training tips and best practices, show you new features and benefits of each product and have a dedicated time for questions and answers.

We hope you’ll join us for any or all sessions!

Register below.

October 25, 2023 | 1:00 PM ET

IVR Reporting Portal Training

Topic covered:

Deep Dive training of RevSpring IVR Reporting Portal

December 5, 2023 | 12:00 PM ET

Year in Review & Looking ahead to 2024!

Previous Session Recordings

June 20, 2023 | 3:00 PM ET

Inbound IVR

Topics to be covered:

What “more” can Inbound IVR do for you
New items in RevSpring IVR Reporting Portal & more to come

April 11, 2023 | Outbound Communications

Topics Covered:

Pairing IVR with SMS
Other use cases
How to improve SMS deliverability

Year End Review and a Look Ahead

A year in review: innovations from 2022
Roadmap and product plans for 2023
Q&A

Outbound Campaign Self-Service

How to load and start an outbound campaign
Editing a “do-not-call” list
Q&A

IVR Reporting

IVR reporting
Q&A