Every patient is important. Communicating with a one-size-fits-all approach often fails to drive precise action. Is it possible to deliver patient engagement journeys that are individualized to each patient?
Introducing OmniBrain™—a powerful and advanced OmniChannel patient engagement platform designed specifically for healthcare organizations to orchestrate and optimize patient engagement journeys based on provider goals and patient behavior. OmniBrain executes intelligent, coordinated patient communications that inspire patients to act by delivering precise, individualized journeys using a tailored combination of print and digital channels (text, email, IVR, portal) based on understanding of patients and the actions they take.
OmniBrain allows healthcare organizations to literally see and influence the engagement paths patients select, the actions they take, and the results they drive. By letting data drive the best journey, and visualizing performance in real time, RevSpring helps providers adjust engagement campaigns quickly to optimize results. This includes increasing payments, improving response rates for patient tasks, shifting to highly effective channel patterns, and eliminating wasted outreach and underperforming channels.
As an example, OmniBrain determines what channels or combination of channels are most effective to engage certain patients to pay their balance. If OmniBrain reveals that some patients respond best to a certain channel, or combination of channels, the OmniBrain can prioritize other communications via those channels or patterns, as well.
Experience OmniBrain in action. Fill out the form below to request your personalized demo today.
There are many small barriers to collecting payments. How can your team proactively identify—and act on—missed collection opportunities?
The patient check-in process has long been associated with waiting rooms and clipboards. But understanding patients is a necessary step in the patient journey. How do you collect accurate and essential information quickly and efficiently, without burdening your patients and staff?
The possible patient engagement paths are endless. Different patients respond to different things. So how do you know which path is the best fit for each individual patient to drive the best outcome?
You care about patient experiences—we care about patient experiences. Together we can create unique patient financial journeys that transform the way patients engage with their healthcare, forever.