Welcome to Talksoft Customer Coffee Talks

Now is your opportunity to have access to and engage with members of our product and leadership teams on a regular basis. Each Coffee Talk session will be hosted by a Talksoft team member who will provide training tips and best practices, show you new features and benefits of each product and have a dedicated time for questions and answers.

We hope you’ll join us for any or all sessions!

Register below.

March 2023 | TBD

Registration and Patient Intake Tools

Topics covered:

Staff-view of the registration check-in screen
Configuring view of patients
Table view and icon status walk through
Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Tyler Langenhorst, Operations Manager

April 2023 | TBD

Upgrading Your Account and Campaign Use Cases

Platform upgrade program: Process and timeline overview
Use cases for Campaigns: including ad hoc broadcasts, distribution of forms, and encouraging patients to schedule when they are due
Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Tyler Langenhorst, Operations Manager

2022 Session Recordings

Year End Review and a Look Ahead

A year in review: innovations from 2022
Roadmap and product plans for 2023
Q&A

Patient Self Scheduling

Patient self-scheduling demo
Staff-view of self-scheduling interface demo
Q&A

Patient Communication Strategy

Conversations: Understanding two-way communication tools for patients and staff
How connected conversations can build trust with your patients
Q&A

Digital Forms

Voicemail vs Live Answer technology
Digital forms and admin options
Q&A

On Demand Messaging

Broadcast Messaging tutorial
How to use two-way messaging
The future of Campaigns
Q&A

New Customer Portal

Introducing Coffee Talks
New customer portal walkthrough
Ticket creation process
Q&A