Welcome to Talksoft Customer Coffee Talks

Now is your opportunity to have access to and engage with members of our product and leadership teams on a regular basis. Each Coffee Talk session will be hosted by a Talksoft team member who will provide training tips and best practices, show you new features and benefits of each product and have a dedicated time for questions and answers.

We hope you’ll join us for any or all sessions!

Register below.


March 2023 | TBD

Registration and Patient Intake Tools

Topics covered:

  • Staff-view of the registration check-in screen
  • Configuring view of patients
  • Table view and icon status walk through
  • Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Tyler Langenhorst, Operations Manager

 

 


April 2023 | TBD

Upgrading Your Account and Campaign Use Cases

  • Platform upgrade program: Process and timeline overview
  • Use cases for Campaigns: including ad hoc broadcasts, distribution of forms, and encouraging patients to schedule when they are due
  • Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Tyler Langenhorst, Operations Manager

 

 


2022 Session Recordings


Year End Review and a Look Ahead

  • A year in review: innovations from 2022
  • Roadmap and product plans for 2023
  • Q&A

View recording


Patient Self Scheduling

  • Patient self-scheduling demo
  • Staff-view of self-scheduling interface demo
  • Q&A

View recording


Patient Communication Strategy

  • Conversations: Understanding two-way communication tools for patients and staff
  • How connected conversations can build trust with your patients
  • Q&A

View recording


Digital Forms

  • Voicemail vs Live Answer technology
  • Digital forms and admin options
  • Q&A

View recording


On Demand Messaging

  • Broadcast Messaging tutorial
  • How to use two-way messaging
  • The future of Campaigns
  • Q&A

View recording


New Customer Portal

  • Introducing Coffee Talks
  • New customer portal walkthrough
  • Ticket creation process
  • Q&A

View recording

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