Welcome to Talksoft Customer Coffee Talks

Now is your opportunity to have access to and engage with members of our product and leadership teams on a regular basis. Each Coffee Talk session will be hosted by a Talksoft team member who will provide training tips and best practices, show you new features and benefits of each product and have a dedicated time for questions and answers.

We hope you’ll join us for any or all sessions!

Register below.

Previous Session Recordings

Product Walkthrough: Arrived Patient Intake

Topics include:

Product leaders will lead a step-by-step walkthrough of the latest and greatest features of our patient intake solutions
Delivering a delightful patient registration and intake experience
What we’re hearing from our customers: patient intake needs
Results we are seeing from early adopters

Year End Review and a Look Ahead

Topics Covered:

A year in review: innovations from 2023
Roadmap and product plans for 2024
Q&A

Accurate from the Start

Topics Covered:

How to start gathering better data at preregistration
The impact of clean data on back-end processes
Q&A

Online Appointment Scheduling

Topics covered:

Three self-scheduling use cases
How conversations and self-scheduling work together
Q&A

Upgrading your Account and Campaign Use Cases

Topics covered:

Platform upgrade program: Process and timeline overview
Use cases for Campaigns: including ad hoc broadcasts, distribution of forms, and encouraging patients to schedule when they are due
Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Tyler Langenhorst, Operations Manager

Registration and Patient Intake Tools

Topics covered:

Staff-view of the registration check-in screen
Configuring view of patients
Table view and icon status walk through
Q&A

Year End Review and a Look Ahead

A year in review: innovations from 2022
Roadmap and product plans for 2023
Q&A

Patient Self Scheduling

Patient self-scheduling demo
Staff-view of self-scheduling interface demo
Q&A

Patient Communication Strategy

Conversations: Understanding two-way communication tools for patients and staff
How connected conversations can build trust with your patients
Q&A

Digital Forms

Voicemail vs Live Answer technology
Digital forms and admin options
Q&A

On Demand Messaging

Broadcast Messaging tutorial
How to use two-way messaging
The future of Campaigns
Q&A

New Customer Portal

Introducing Coffee Talks
New customer portal walkthrough
Ticket creation process
Q&A