Welcome to Talksoft Customer Coffee Talks

Now is your opportunity to have access to and engage with members of our product and leadership teams on a regular basis. Each Coffee Talk session will be hosted by a Talksoft team member who will provide training tips and best practices, show you new features and benefits of each product and have a dedicated time for questions and answers.

We hope you’ll join us for any or all sessions!

Check out the session topics to register below.


February 2022

Session 1: New Customer Portal

Topics covered:

  • Introducing Coffee Talks
  • New customer portal walkthrough
  • Ticket creation process
  • Q&A

Presenters: Stephen David, VP of Patient Messaging; Kathy Williams, Client Services Team Lead; Christine Frandsen, Product Communication Manager; Tyler Langenhorst, Operations Manager

 

View the recording


April 2022

Session 2: On Demand Messaging

Topics covered:

  • Broadcast Messaging tutorial
  • How to use two-way messaging
  • The future of Campaigns
  • Q&A

Presenters: Stephen David, VP of Patient Messaging; Kathy Williams, Client Services Team Lead; Christine Frandsen, Product Communication Manager; Tyler Langenhorst, Operations Manager

 

View the recording


June 2022

Session 3: Digital Forms

Topics covered:

  • Voicemail vs Live Answer technology
  • Digital forms and admin options
  • Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Christine Frandsen, Product Communication Manager; Tyler Langenhorst, Operations Manager; Chase Pilkington, Sr. Product Architect

 

View the recording


Friday, August 19, 2022 | 12:00 pm ET

Session 4: Patient Communication Strategy

Topics to be covered:

  • Conversations: Understanding two-way communication tools for patients and staff
  • Reports review and best practice recommendations
  • Q&A

Presenters: Stephen David, VP of Patient Messaging; Edward Cedeno, Product Manager; Christine Frandsen, Product Communication Manager; Tyler Langenhorst, Operations Manager

 

Register now!


October, 2022 | TBD


December, 2022 | TBD

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