Full Event Agenda
Wednesday, October 9th – Friday, October 11th

Wednesday, October 9th

6:30 p.m. – 9:45 p.m.
Welcome Reception | Trisha’s Studio Kitchen

After you check in, please join RevSpring leaders, KLAS team members and your peers for cocktails and dinner at Trisha’s Studio Kitchen on Broadway. Get to know the attendees for the event, enjoy a true Southern dinner with a live chef demo and Trisha’s homestyle food, and a Nashville singer/songwriter showcase. Dress is business casual.

Meet in the lobby to catch the shuttle bus which will leave promptly at 6:30 p.m. A second shuttle will depart at 7:30 p.m. for later arrivals. There will be two return shuttles to the hotel at 9:00 p.m. and 9:45 p.m.

 


Thursday, October 10th

7:20 a.m. – Meet in the hotel lobby for transportation to RevSpring headquarters. The bus will leave promptly at 7:30 a.m., so please be on time. Dress is business casual.

7:30 a.m. – Shuttle leaves for RevSpring office located at 1131 4th Avenue South, Ste 330.

7:45 a.m. to 8:15 a.m. – Arrival, check-in and breakfast

8:15 a.m. to 5:15 p.m. – Formal 15 minute breaks will occur at 10:45 a.m. and 2:15 p.m. to catch up on calls and network.
Lunch will be served from 11:45 to 12:45, with further opportunity to catch up on calls and network.

8:00 - Breakfast

RevSpring Headquarters

8:10 - Welcome

Scott MacKenzie, RevSpring CEO

8:30 - Keynote Address

Adam Cherrington, KLAS Vice President of Digital Health and Patient Voice

9:15 - Integrate and Innovate

Facilitated by RevSpring technology & product leaders

11:00 am - Breakout 1: Opportunities for AI to Enhance Staff & Patient Experience

Group discussion facilitated by RevSpring product, technology and business leaders

12:45 pm - Breakout 2: Opportunities to Close Gaps in the Patient Experience

Group discussion facilitated by RevSpring product, technology and business leaders

1:30 pm - What Should RevSpring Do?

Breakout group discussion facilitated by KLAS

2:30 pm - Integrated Patient Experiences Done Right

Client panel discussion moderated by RevSpring

3:30 pm - Design Your Ideal Patient Journey

Thinking activity led by RevSpring with KLAS

5:15 p.m. – Load shuttle to return to Union Station

6:00 p.m. – 9:00 p.m.
Cocktail & Dinner Reception | The Veranda at Union Station

Join us for a relaxing evening of cocktails and dinner buffet on The Veranda. This is an outdoor covered area. We will have heaters set up but you may want to bring a jacket. Kaylyn Sahs, Nashville recording artist, is back again this year to perform for us. Dress is casual.

 


Friday, October 11th

Use your breakfast voucher if you want to grab a bite before check-out.

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