With nearly 40 years of experience in consumer and patient financial communications and revenue cycle management, our industry experts are a leading source of best practices and educational content. Our team is available for comments, media interviews, and speaking engagements on the following topics:
- Best practices in strategic consumer and patient engagement
- Optimizing self-service payments
- Communicating with diverse socioeconomic healthcare populations
- Mobile and omnichannel communications
- Lean automation and processes
- Consumer and patient communication and payment portal usability
President, Healthcare Markets
Marty Callahan brings more than 25 years of demonstrated leadership and business development experience in healthcare and consumer finance services to RevSpring. His extensive knowledge of predictive analytics, data management, decisioning systems, and business rules automation helps healthcare organizations keep up with changing industry trends.
Senior VP, Patient Engagement
Casey Williams has over 20 years of experience in developing customized patient communications and payment solutions for over 100 healthcare revenue cycle clients. His knowledge of patient engagement strategies, including self-service optimization, has made him a go-to speaker/presenter for HFMA, Healthcare Finance Institute, and Litmos Healthcare Division (formerly Bridgefront) to name a few.
VP, Analytics and Marketing
April Elliott Wilson has a long history of measuring and optimizing digital media for top brands. A technology enthusiast from grade school, she built her career around evangelizing using big data to grow customer engagement.