An effortless extension to your call center and fully integrated with the RevSpring payment and communications portfolio, our IVR Advantage™ system automates payments and more. We understand healthcare payments, delivering an optimized call flow to maximize call completions and reduce call center costs.
Give patients 24/7 access to account balance and payment history
Automate payments and other routine call types
Provide ultimate patient convenience at a reduced cost
Inbound and outbound options
PCI-certified and HIPAA-compliant
Boost gross revenue by 10% by making IVR part of your OmniChannel solution
Automate transactions for patients who prefer phone calls
IVR Advantage is a self-service interactive voice response (IVR) solution that allows patients to pay by phone when it’s convenient for them—24 hours a day, 7 days a week. Payments can be registered in your practice management system without your staff ever having to lift a finger. Our in-house expertise results in improved experience for callers, and RevSpring sets the industry standard for call completion rates.