Demonstrate Empathy, Safeguard Loyalty
Today, patients have many options for medical care, which is why making sure they are happy with their experience is critical in maintaining their loyalty. The patient billing process plays a critical role in that overall experience — and therefore should be monitored and evaluated to ensure your patients are receiving a positive result.
Patient experience is a major component of the Triple Aim and is something all providers need to keep a pulse on to improve care delivery and patient satisfaction
RevSpring offers a quick, easy-to-use survey that gives the feedback providers need to ensure a pleasant after-care experience. The feedback gained from our survey highlights positive attributes in the patient billing experience and helps identify issues so action can be taken.