Rethink Communications from the Patient’s Perspective
Our outbound communication solutions include automated phone, text, and email communications tailored to reach and engage your patients based on demographic analysis and propensity-to-pay scoring.
While some vendors patch together multiple disjointed technologies to deliver what you need, we own and manage all of our products, giving you added security, functionality, and a solid relationship with one partner.
With our patient communication tools, you can:
- Create a series of custom balance-due messages with natural progressions
- Offer Text-to-Pay for faster, more convenient patient self-pay options
- Proactively contact no shows and fill appointment slots to optimize scheduling
- Preschedule calls, texts, and emails or place them on-demand
- Send recall communications to remind patients to schedule an appointment
- Contact thousands of patients instantly with no manual phone calls
- Set campaign pacing and timing
- Integrate seamlessly with other revenue cycle management and EHR systems
Expand your communication channels to generate responses quicker and cheaper than traditional postal outreach or manual customer service.