Precise Patient Engagement Drives Better Payments

OmniChannel technology helps providers maximize yield and contain costs. The secret? Understand patient behavior to communicate most effectively!


Improve the patient experience

OmniChannel uses a powerful combination of analytics and digital automation to help providers connect with patients and drive serious bottom line results:

  • Collect payments within 24 hours, or even one hour
  • Increase self-service payments by 85 percent, leading to 3-7 percent payment rate increases
  • Reduce call volumes and related costs by 30 percent

The Power of OmniChannel

Knowing the channels patients prefer is the key to inspiring action. Precise engagement means better results.

eVoke™ Digital First

IVR Advantage™

eVoke™ Printed Communications


Go digital first & optimize results

Digital engagement delivers compelling financial benefits for providers by making it significantly easier for patients to make and keep appointments, receive and respond to provider information, pay their bills quickly, and return for future services. RevSpring customers have realized the following documented benefits from adopting a Digital Doorways strategy:

  • 30 percent reduction in engagement costs
  • 20X improvement in digital engagement, including email, phone, and SMS
  • 95 percent attendance rate among patients receiving digital reminders
  • 80 percent “self-serve” payment rate among patients who engage digitally

Digital Doorways: Passageway to a Better Patient and Provider Experience

Digital doorways can improve patient engagement no matter where a patient – or healthcare provider – happens to be in their adoption of digital solutions.

Consumer Price Shopping Tool

Pre-Service Estimation

Automated Appointment Reminders

Virtual Waiting Room

Consent Management

Digital Payment Options


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