Full Event Agenda
Wednesday, November 5th – Friday, November 7th

Wednesday, November 5th

6:00 PM – 9:00 PM:  Welcome Reception | TBD

After you check in, please join RevSpring leaders, KLAS team members and your peers for cocktails and dinner at . Get to know the attendees for the event while enjoying cocktails and dinner. Dress is business casual.

Meet in the lobby to catch the shuttle bus which will leave promptly at 6:00 p.m.

 


Thursday, November 6th

7:30 AM:  Meet in the hotel lobby for transportation to RevSpring headquarters. The bus will leave promptly at 7:45 a.m., so please be on time. Dress is business casual.

7:45 AM:  Shuttle leaves for RevSpring office located at 1131 4th Avenue South, Ste 330

8:00 AM:  Arrival, check-in and breakfast

 


Agenda

8:20 – 8:30 AM:  Welcome
Nicole Rogas, RevSpring President

    • Overview of the agenda and event goals

 


8:30 – 9:00 AM:  Keynote Speaker
Matt Cassell, Former NFL Quarterback

 


9:00 – 9:30 AM:  Technology Spotlight: Automating Personalized Engagement
RevSpring Technology Leaders

    • Leveraging AI and digital tools for self-service
    • Reducing staff burden with smart automation

 


9:30 – 11:0 AM:  Breakout Session #1: [NAME FOR PRODUCT BREAKOUTS]
RevSpring Technology Leaders

    • Dedicated time with precare, post-care and omnichannel technology leaders in small groups
    • Use cases, demos, Q&A

 


11:00 – 11:15 AM:  BREAK

 


11:15 – 12:15 PM:  KLAS Group Discussion [NEED TITLE HERE]

    • Breakout group discussion facilitated by KLAS

 


12:15 – 1:00 PM:  LUNCH

 


1:00 – 2:00 PM:  Measuring Success: KPIs for Personalized Patient Engagement
Client Panel Discussion moderated by RevSpring

    • Key metrics to track (engagement, satisfaction, financial outcomes)

 


2:00 – 3:00 PM:  Breakout Session #2: EMR Integrations
RevSpring Technology & Business Leaders

    • Filling the gaps in your EMR-specific environment

 


3:00 – 3:15 PM:  BREAK

 


3:15 – 4:30 PM:  From Data to Action: Building the Foundations of a “Know Me” Strategy
Interactive breakout facilitated by RevSpring technology and business leaders

    • Collecting and analyzing demographic, behavioral, and psychographic data
    • Creating a unified patient profile
    • System-wide visibility for pre-service to post-care teams

 


4:30 – 5:00 PM:  That’s a Wrap

    • Wrap-up and feedback about the day

 


 

5:15 PM:  Load shuttle to return to The Bobby

6:00 PM – 9:00 PM:  Cocktail & Dinner Reception | Rooftop Riverside, The Bobby

Take in the view from the roof while enjoying cocktails and dinner on the Rooftop Riverside. Dress is casual.

 


Friday, November 7th

Check-out and safe travels home!

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