Thursday, November 6th

7:30 AM:  Meet in the hotel lobby for transportation to RevSpring headquarters. The bus will leave promptly at 7:45 a.m., so please be on time. Dress is business casual.

7:45 AM:  Shuttle leaves for RevSpring office located at 1131 4th Avenue South, Ste 330

8:00 AM:  Arrival, check-in and breakfast

Agenda

8:30 AM:  Welcome
Nicole Rogas, RevSpring President

8:45 AM:  Trends + Predictions for 2026 and Beyond
Presented by KLAS

9:15 AM:  The Future of Engagement + Payments: RevSpring’s Vision
Scott MacKenzie, RevSpring CEO

9:30 AM:  AI Making An Impact
Kristen Jacobsen, RevSpring VP of OmniChannel Engagement & Strategy

10:15 AM:  BREAK

10:30 AM:  Breakout Sessions

• • Beyond the Balance: The Hidden Influence on Patient Payment Behavior (Group 1)
    • Casey Williams, RevSpring SVP of Patient Engagement & Payments
  • Integrations Done Right (Group 2)
    • Nick Nunez, RevSpring Strategy & Solutions Engineer
  • Starting Strong: Building Better Journeys Through Smarter Intake (Group 3)
    • Howard Bright, RevSpring CTO and Daniel Harris, RevSpring SVP

11:30 AM:  Breakout Sessions

• • Beyond the Balance: The Hidden Influence on Patient Payment Behavior (Group 2)
    • Casey Williams, RevSpring SVP of Patient Engagement & Payments
  • Integrations Done Right (Group 3)
    • Nick Nunez, RevSpring Strategy & Solutions Engineer
  • Starting Strong: Building Better Journeys Through Smarter Intake (Group 1)
    • Howard Bright, RevSpring CTO and Daniel Harris, RevSpring SVP

12:30 PM:  LUNCH

1:30 PM:  Breakout Sessions

• • Beyond the Balance: The Hidden Influence on Patient Payment Behavior (Group 3)
    • Casey Williams, RevSpring SVP of Patient Engagement & Payments
  • Integrations Done Right (Group 1)
    • Nick Nunez, RevSpring Strategy & Solutions Engineer
  • Starting Strong: Building Better Journeys Through Smarter Intake (Group 2)
    • Howard Bright, RevSpring CTO and Daniel Harris, RevSpring SVP

2:30 PM:  Reimagining Patient Experience Through Leadership + Technology
Client Panel Session moderated by Nicole Rogas, RevSpring President

3:15 PM:  BREAK

3:30 PM:  Innovating Together: A Patient Experience Think Tank
Interactive Think Tank session facilitated by Casey Williams, RevSpring SVP of Patient Engagement and Andrea Zaczyk, RevSpring VP of Marketing

4:30 PM:  That’s a Wrap/Closing Remarks

5:00 PM:  Load shuttle to return to The Bobby

6:00 PM – 9:00 PM:  Cocktail & Dinner Reception | Rooftop Riverside, The Bobby

Take in the view from the roof while enjoying cocktails and dinner on the Rooftop Riverside. Dress is casual.