As healthcare organizations across the nation look for ways to reduce costs, the printing and mailing of patient statements will inevitably make its way to the chopping block.

Those that focus solely on the cost to outsource this process, without understanding the effectiveness of the patient communication process, will find their attempts at cost reduction underwhelming.

Based on our experience, the organizations that tailor a patient engagement strategy around their key metrics (like those highlighted in the infographic below) are the ones that are most successful in driving meaningful efficiencies into their business office.

Click here to download the full pdf version of this infographic.

ReSpring Infographic - Statement Metrics

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