Revolutionary end-to-end patient engagement solution automates tailored workflows to specific patient segments – driving faster patient action and a personalized healthcare experience across all patient touchpoints.
Wixom, MI – RevSpring Inc., a leading provider of patient engagement and payment solutions, will be showcasing its new emerge™ Intelligent Workflow Solutions™ (IWS) at HFMA ANI 2016.
IWS combines RevSpring’s industry-leading engagement and payment technology with a proprietary data warehouse and business rules engine. Delivering robust segmentation and multi-modal communication, IWS provides integrated and automated tailored patient engagement workflows across the four key areas of the patient healthcare experience: pre-service, point-of-service, post-discharge, and follow-up.
“With patient out-of-pocket expenses on the rise, providers need to adopt engagement and payment solutions to keep up with the demand for a more consumer-driven healthcare marketplace,” said RevSpring senior vice president of healthcare solutions Marty Callahan. “Patients are no longer responding the same way to standard communications and providers are struggling to adapt to this shifting market landscape. IWS allows providers to engage patients at any point during the revenue cycle with automated, personalized engagement workflows – using data, predictive modeling and business rules. With a single data file from a health system, IWS automates the right message, to the right patient, at the right time, via the right channel, to drive the optimal response.”
With built-in reporting and visual analytics, clients can track engagement performance across the entire patient lifecycle including analyzing service-level agreements, how well patients use the various communication tools, messaging effectiveness, and metrics related to payment volume.
RevSpring is the only revenue cycle solution provider in today’s healthcare market with the ability to deliver an end-to-end patient engagement solution that combines the benefits of predictive intelligence and workflow automation. Clients have seen an immediate lift in collections when implementing IWS. We’ll be sharing client success stories at our booth #1622 during exhibit hall hours.
RevSpring is a healthcare technology services provider powered by integrated data, analytics and automated workflow decisions that focus on patient engagement interactions; communication, billing, and payment – to drive optimal financial and/or operational responses throughout the lifecycle of each individual healthcare encounter.