Using Technology to Help Affected Areas
Wixom, Mich – Hurricane Harvey, a catastrophic category 4 hurricane, hit Texas last week. With almost 52 inches of rain fall in just under five days, the devastation is far-reaching. Over one million people had to evacuate their homes; over 185,000 homes were destroyed; 42,000 plus people were in shelters. Many lost everything.
“In times of great suffering, our first instinct is how can we help,” said Marty Callahan, President of Healthcare Markets at RevSpring. “Watching the footage on TV and the impact of Harvey made our hearts hurt, just like everyone else. So when our client reached out to us for help, our team leapt at the chance.”
CHRISTUS Health, headquartered in Dallas, Texas serves the communities most affected by the storms and flood in south and southeast Texas and southwest Louisiana. Many CHRISTUS Associates and their families live and work within the communities and lost everything. RevSpring has partnered with CHRISTUS since 2009, managing their statement and payment portals. Knowing that their employees would continue to serve their community in a time of great need, CHRISTUS asked RevSpring to quickly create a branded donation site to accept payments that will be used for charitable purposes, as well as modify their existing payment portals with a donation button.
“I think all of the sites look great,” said Abby Lowe McNeil, Vice President, Communications & Public Affairs, CHRISTUS Health. “We’ve been working to meet the needs of our Associates internally, but have had so many generous offers from outside the CHRISTUS system that we needed to create a disaster relief donation option to collect the charitable gifts from our friends and partners who wanted to support our Associates affected by the storm. We are so thankful to RevSpring and everyone who stepped up in this dire time.”
Numerous RevSpring clients were impacted by this historic hurricane. Our team members reached out to assist others by collecting needed items and donations to those affected by the storm. In addition to the donation portal, RevSpring also offered free broadcast messaging for customers within the impacted area. As Hurricane Irma now threatens the East Coast, RevSpring and our employees remain committed to assisting our clients and their communities through repurposing our adaptable payment portal and communications technologies in their time of need.
If you would like to donate to CHRISTUS, please click here.
If you would like to donate to the Red Cross, please click here.
About CHRISTUS Health
CHRISTUS Health, an international Catholic, faith-based, not-for-profit health system, is headquartered in the Dallas area and is comprised of almost 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers and dozens of other health ministries and ventures. CHRISTUS services can be found in 60 cities in the U.S., Mexico, Chile and Colombia. The system employs approximately 45,000 Associates and has over 15,000 physicians on facility medical staffs who provide care and support for patients. Visit www.christushealth.org
RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading financial services, healthcare providers, and healthcare technology companies throughout the United States. Through its proprietary technology, analytics and workflow tools, RevSpring enables its customers to deliver one billion personalized financial communications through print, email, SMS, voice and web channels. These communications facilitate billions of dollars in payments through multiple payment channels, notably web and IVR. RevSpring’s strategy and payment technology significantly improves consumer satisfaction, responsiveness, self-service and cash collection rates to best-in-class levels. Visit www.revspringinc.com to learn more.