Revolutionary end-to-end patient engagement solution delivers personalized messaging using big data, advanced analytics, sophisticated business rules and workflow automation throughout the patient revenue cycle experience.
Wixom, MI (February 29, 2016) – RevSpring Inc., a leading provider of revenue cycle technology services, announced the launch of Intelligent Workflow Solutions™ today at HIMSS16, the nation’s largest annual healthcare IT conference.
Released as an extension of its emerge™ technology platform, Intelligent Workflow Solutions™, (IWS), combines RevSpring’s industry-leading engagement and payment technology with a proprietary data warehouse and business rules engine. Delivering robust segmentation and multi-modal communication, IWS automates tailored engagement workflows to specific patient segments – driving faster patient action and a personalized healthcare experience across all patient touchpoints.
The rise in patient out-of-pocket costs remains a growing financial risk for healthcare organizations while also creating a more consumer-driven healthcare marketplace. Providers are struggling to adapt to this shifting market landscape; managing multiple vendors and disjointed solutions that are confined to a few patient touchpoints. IWS bridges this gap by integrating and automating patient engagement workflows across the four key areas of the patient healthcare experience: pre-service, point-of-service, post-discharge, and follow-up.
“With a single data file from a health system, IWS automates the right message, to the right patient, at the right time, via the right channel, to drive the optimal response,” said RevSpring senior vice president of healthcare solutions Marty Callahan.
“And with built-in reporting and visual analytics, we help our clients track engagement performance across the entire patient lifecycle so they can take the necessary actions for improvement whether that is improving patient appointment no-show rates, providing an automated process to qualify patients for financial assistance or driving faster and more efficient payments.”
The launch of Intelligent Workflow Solutions™ establishes RevSpring as the only revenue cycle solution provider in today’s healthcare market with the ability to deliver an end-to-end patient engagement solution that combines the benefits of predictive intelligence and workflow automation.
RevSpring is the leader in patient and consumer engagement, delivering end-to-end technology enabled solutions that accelerate cash flow, improve consumer satisfaction and strengthen client relationships.