Wixom, MI – RevSpring Inc., a leading communications and payment technology solutions provider, announced today that it has acquired Talksoft Corporation, a provider of patient notification, electronic messaging and appointment reminder systems.
This news comes as the growing trend of patient consumerism continues to drive demand for more flexible, tech-savvy tools and communication options from healthcare providers.
In its commitment to providing more seamless, automated revenue cycle solutions, RevSpring’s acquisition of Talksoft enhances its pre-service communication offering and provides it with direct ownership of multiple communication and messaging channels.
Talksoft’s solutions help healthcare providers increase the number of fulfilled appointments and consumer interactions with phone, email, mobile app, video, text and secured messages. Founded in 1997, Talksoft has been an applications service provider for healthcare institutions of all sizes – helping them eliminate inefficient appointment reminder processes and achieve a high ROI.
Tim Schriner, President and CEO of RevSpring, said: “Talksoft has built a tremendous team and solution offering that we are excited to welcome to RevSpring. Having the ability to integrate Talksoft’s solutions with our front-end analytics, payment estimation, and self-service appointment scheduling will help us continue to enhance patient engagement for our combined clients and automate more of their revenue cycle workflows. TalkSoft’s solutions will also provide more communication flexibility and automation for customers that RevSpring serves in the collections, public utilities, student loans and financial industries.”
Ken Walsh, President and CEO of Talksoft, said: “We are thrilled with the strategic opportunity to team with RevSpring and expand upon our platform. The combination will provide our clients immediate access to additional services and the collective customer base with the most efficient and intelligent appointment, messaging and notification options possible.”
About RevSpring: RevSpring facilitates over one billion customer interactions annually. It serves a large and diverse customer base across the healthcare, receivables management, financial services, home services and other end-markets. Its core service offerings include data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines.
About Talksoft: Founded in 1997, Talksoft is a provider of cloud-based reminder and messaging services over telephone and global data networks. Talksoft’s service based approach provides affordable solutions for businesses of any size by harnessing technologies once available only to large companies in niche markets. For more information, visit their website at talksoftonline.com.