A Source for Thought-Provoking Content and Trends

RevSpring draws on over 30 years of experience in patient and consumer financial communications and revenue cycle management best practices to create educational content surrounding the latest industry trends and emerging challenges within revenue cycle. RevSpring is your expert source for content and speakers on important topics, such as:

  • Best practices on deploying a patient and consumer engagement strategy
  • Optimizing self-service payments
  • Communicating with indigent healthcare populations
  • Mobile communication
  • Automation and running leaner
  • Patient and consumer portal usability

Seasoned Thought Leaders

Our experts have been published in hfma, HealthcareTech Outlook, Executive Insight, Collector, and Collection Advisor magazines, and have presented at national and regional conferences for associations.

Consider our industry experts and RevSpring as a leading source for relevant and educational content on innovative end-to-end patient and consumer finance communication and payments.

Speakers and Bios:

Marty Callahan

Senior Vice President, Healthcare Markets

Marty Callahan brings more than 25 years of demonstrated leadership and business development experience in healthcare and consumer finance services to RevSpring. His extensive knowledge of predictive analytics, data management, decisioning systems, and business rules automation helps healthcare organizations keep up with changing industry trends.

Casey Williams

Vice President of Direct Healthcare

Casey Williams has over 15 years of experience in developing customized patient communications and payment solutions for over 100 healthcare revenue cycle clients. His knowledge of patient engagement strategies, including self-service optimization, has made him a go-to speaker/presenter for HFMA, Healthcare Finance Institute, and Litmos Healthcare Division (formerly Bridgefront) to name a few.

April Wilson

Director of Analytics

April Elliott Wilson has a long history of measuring and optimizing digital media for top brands. A technology enthusiast from grade school, she built her career around evangelizing using big data to grow customer engagement.

Rich Turner

Vice President for Sales and Marketing, Consumer Finance

Rich Turner is a recognized expert in helping the credit and collection industry to improve consumer communication and payments for nearly 20 years. He works with many of the nation’s largest consumer credit grantors, student loan servicers and third party agencies.

Michael McDonnell

Vice President for Sales – Eastern Region, Consumer Finance

Michael McDonnell has more than 15 years of business process outsourcing expertise, managing strategic relationships and applications in the receivables management industry. Through these applications, hundreds of millions of correspondences have been generated, collecting billions of dollars in receivables.

Randy Langley

Vice President for Sales – eServices, Consumer Finance

Randy Langley is a recognized receivables communication technology strategist in the ARM industry. In addition to working closely with both clients and technology developers, he has forged multiple technology partnerships in the ARM and healthcare receivables industries focusing on the widespread deployment of multi-channel technologies.

Robert Flynn

Chief Operating Officer

Robert Flynn is Chief Operating Officer of RevSpring and is responsible for overseeing all operational aspects of RevSpring, as well as providing direction and leadership to future merger and acquisition activities.

Bill Needham

Chief Technology Officer

Bill Needham is RevSpring’s Chief Technology Officer and is responsible for the development of RevSpring’s customer-facing technology solutions and platforms.

Analiese Fusner

Chief Compliance Officer

Analiese Fusner, Esq., CHC, CCEP is RevSpring’s General Counsel and Chief Compliance Officer. She is responsible for leading and overseeing RevSpring’s Compliance & Ethics Program, which encompasses the best of all regulatory agency guidelines while utilizing several recognized continuous improvement tools.

Jeff Popp

Director of Business Development & Consulting

Jeff Popp is the Director of Business Development & Consulting at RevSpring. Jeff is responsible for directing RevSpring’s healthcare consulting business, engaging current healthcare clients with analysis of their business practices related to revenue cycle, and assisting RevSpring’s healthcare team to fully engage our clients and prospects to evaluate all RevSpring product offerings – helping healthcare clients improve their overall financial position.

Jon Balon

Vice President, Product and Business Development

Jon Balon is Vice President, Product and Business Development, for RevSpring. He possess more than 15 years of expertise in creating and automating solutions with both software and third-party business process outsourcing (BPO) companies. Balon has been instrumental in creating interfaces as well as integrations for payment processing, communications, credit services, skip tracing, scoring, and much more. Most recently, he led the development of electronic services solutions such as email, mobile tags and electronics signatures. Balon’s focus has always been on automation and embracing technology to improve processes, ultimately reducing cost and driving new revenue for clients.

Book a Speaker

From analytics to communication and payment, strategy to technology, we have an expert who is available for your next event, conference, or publication. We are happy to come speak to your group in person or via webinar.

Thought Leadership

Providers and organizations are responding with a greater focus on enhancing the patient and consumer experience to improve patient relations and loyalty. Learn about emerging trends, gain insight, and understand best practices for optimizing patient and consumer engagement– resulting in improvements to financial and clinical outcomes.

Articles

Get breaking news alerts and perspectives on what legislative changes or best practices mean to your revenue cycle.

Webinars

Access our library of hour-long webinars with deep-dive looks into today’s most important topics.

Case Studies

Download case studies or whitepapers to help make your revenue cycle processes more patient- and consumer-centered.

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