Highest ratings secured in three key functionality areas
RevSpring is pleased to announce the recognition of their subsidiary, Talksoft Corporation, as receiving the highest rated mostly ambulatory solution by KLAS Research in the May 2016 Performance Report, Patient Outreach 2016: Driving Outcomes – From No Shows to Better Health. The company was rated the highest vendor for outreach services with a validated score of 96.2 and 100% of respondents for Talksoft using appointment reminders.
The rating validates RevSpring’s approach to changing patient behavior by starting the engagement process in the pre-service segment of the revenue cycle. By implementing RevSpring’s Intelligent Workflow SolutionsTM (IWS), healthcare organizations can launch smarter engagement tactics on the front-end, ensuring more revenue with flexible, multimodal appointment reminders. In particular, the KLAS Report has shown that the Company’s Patient Engagement Messaging Suite has had a great impact on no-show rates, leading to a direct impact on the financial outcome for that patient. The report shows top spot honors in the outreach and messaging products, specifically the highest rating for overall performance; highest rating for driving tangible outcomes; and highest rating for guidance to optimizing patient outreach†. To read that full press release, click here .
“We’re extremely proud of the ratings received by KLAS for our pre-service engagement solutions,” said Marty Callahan, Senior Vice President of Healthcare at RevSpring. “Adding these messaging products to our industry leading engagement and payment IWS technology only strengthens our ability to automate tailored workflows to specific patient segments – ultimately driving faster patient action and a personalized healthcare experience across all patient touchpoints.”
With Intelligent Workflow Solutions™, RevSpring is the only revenue cycle solution provider in today’s healthcare market to provide an integrated end-to-end patient engagement platform that influences patient response in changing the patient’s behavior, while continually making adjustments to strategy to move the needle beyond the initial implementation.
RevSpring is a healthcare technology services provider powered by integrated data, analytics and automated workflow decisions that focus on patient engagement interactions; communication, billing, and payment – to drive optimal financial and/or operational responses throughout the lifecycle of each individual healthcare encounter. For more information email email@example.com or visit www.revspringinc.com.
Talksoft is a provider of messaging and patient engagement services. Talksoft began with phone appointment reminders in 1997 and has grown with new technology to now offer interactive, multimodal phone, text, email, and mobile app technology and a full suite of patient engagement services. Talksoft is a subsidiary of RevSpring, Inc., a leading healthcare communications, payment, and technology solutions provider. For more information, call 866-966-4700 or visit www.talksoftonline.com.
KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
*These results come from a sample of mostly ambulatory organizations. Talksoft supports many acute/non-ambulatory facilities whose responses were not fully collected at the time of the publishing of this report.